Scranton Cadillac of Vernon

Billy provided excellent communication about the needed repairs and expected completion date. The staff are super professional and courteous. repairs and expected completion date. The staff are super professional and courteous. More

Customer for 30 years this dealership has improved considerably particularly on the Cadillac side for new vehicle service considerably particularly on the Cadillac side for new vehicle service More

We got a second opinion for much much less. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. Like they’re trying to get every penny and then some with their outrageous diagnostic fee. More

Robert kept me well inform on all repairs to my car as iy took 3 days. I would highly recommend Scranton Cadillac for all repairs. took 3 days. I would highly recommend Scranton Cadillac for all repairs. More

Scranton Cadillac was one of only two dealerships in a reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an af reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an after the sale issue that Mr. Bush immediately remedied. More

Extremely slow. Tried to add on some snake oil type decarbonizer. Very expensive for all services provided Tried to add on some snake oil type decarbonizer. Very expensive for all services provided More

I appreciate that Maurice took the time to work with us on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the f on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the financing process in motion before closing allowing for a very easy process the next day to seal the deal. Never made me feel rushed and took the time needed even though we arrived so close to closing. More

The 2022 lightly used escalade was exactly as advertised. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. More

My car had done its first repair. The roof cloth and opening mechanism broke. The part was ordered and it took few months for the part to arrive to the dealership. I received a phon The roof cloth and opening mechanism broke. The part was ordered and it took few months for the part to arrive to the dealership. I received a phone call as soon as it arrived and scheduled the service, which took few days and during that time I received a similar car to use while service was done on my car. All went smoothly. However, when I received my car back after the service, I noticed hand and foot prints of a mechanic who worked inside my car that has off white interior. I called Cadillac service and I was promised for the car to be cleaned. The next appointment was made and the Cadillac representative came to clean the car. Most of the dark spots were cleaned and the car was vacuumed. Thank you Jim and Jeff. More