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Scranton Cadillac of Vernon
Vernon, CT
103 Reviews
It's all in the family at Scranton Cadillac in Vernon, CT. Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch has been passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton Cadillac of Vernon is dedicated to providing superior service, honesty and integrity. For more than 70 years, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular Cadillac dealership, serving the greater Vernon and Hartford areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new Cadillac models as well as a wide range of high quality used car makes and models. It's also why we offer first-rate Cadillac service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 103 reviews
May 10, 2024
My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is why I come here!! More
by NIKOLATESL
Verified CustomerEmployees Worked With
Robert Zeidenberg
May 01, 2024
Billy provided excellent communication about the needed repairs and expected completion date. The staff are super professional and courteous. repairs and expected completion date. The staff are super professional and courteous. More
by JacquelineConley727
Employees Worked With
Beverly Rhoads, Robert Zeidenberg, Billy Delgado
April 01, 2024
Scranton Cadillac was one of only two dealerships in a reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an af reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an after the sale issue that Mr. Bush immediately remedied. More
by cjjacks
Employees Worked With
Dan McCann, Jeffrey Mancuso, Kayla Comarotti
March 17, 2024
Jeff doesn't impress me as the most knowledgeable person regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not pr regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not promise me that I would be able to take delivery on the date promised after having the car for three day. Nor did he have a plan for a resolution. On top of that, after telling me that he would remove the trailer hitch from my XT5 that I traded in at no charge, he called me back a few days later telling me that it would cost me $280. dollars to remove. I don't play games and I was open and honest with him. Lastly, I had to bring the car into him to have it service twice in one week. He promised me that he would charge the car to 80% to compensate me for my troubles and for having to bring the car in. Again, he reneged on his promise after I waited 1.25 hours only to be told that his charger was not working. I know that they have multiple chargers and the car should have been charged. More
by j.a.mitchell
Employees Worked With
Joe Malenfant, Jeff Borovicka, Kayla Comarotti, Doug Freeman
March 12, 2024
I appreciate that Maurice took the time to work with us on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the f on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the financing process in motion before closing allowing for a very easy process the next day to seal the deal. Never made me feel rushed and took the time needed even though we arrived so close to closing. More
by lgrosato
Employees Worked With
James Carlin, Maurice Winsey, Doug Freeman
March 05, 2024
The 2022 lightly used escalade was exactly as advertised. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. More
by rickysoprano
Employees Worked With
Dan McCann, Jeffrey Mancuso, Doug Freeman
