
Scranton Cadillac of Vernon
Vernon, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is why I come here!! More
Billy provided excellent communication about the needed repairs and expected completion date. The staff are super professional and courteous. repairs and expected completion date. The staff are super professional and courteous. More
Scranton Cadillac was one of only two dealerships in a reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an af reasonable radius that had the Lyriq I was looking for. My purchasing experience over the telephone and internet was pretty remarkable. I had an after the sale issue that Mr. Bush immediately remedied. More
Jeff doesn't impress me as the most knowledgeable person regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not pr regarding my 2024 Lyriq EV. They had trouble loading a software update when I purchased my new Lyriq and he called me to tell me that he could not promise me that I would be able to take delivery on the date promised after having the car for three day. Nor did he have a plan for a resolution. On top of that, after telling me that he would remove the trailer hitch from my XT5 that I traded in at no charge, he called me back a few days later telling me that it would cost me $280. dollars to remove. I don't play games and I was open and honest with him. Lastly, I had to bring the car into him to have it service twice in one week. He promised me that he would charge the car to 80% to compensate me for my troubles and for having to bring the car in. Again, he reneged on his promise after I waited 1.25 hours only to be told that his charger was not working. I know that they have multiple chargers and the car should have been charged. More
I appreciate that Maurice took the time to work with us on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the f on the financing even though the dealership was about to close.. He and the person helping with the financing stayed late to ensure that we set the financing process in motion before closing allowing for a very easy process the next day to seal the deal. Never made me feel rushed and took the time needed even though we arrived so close to closing. More
The 2022 lightly used escalade was exactly as advertised. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. It was detailed up and in a showroom area with a big red bow. Nice because it was raining outside, so I could really see if it had any damage on it. More