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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,214 Reviews

1,214 Reviews of Scranton Chevrolet of Norwich - Service Center

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August 29, 2019

Knowledgeable staff The service team is great! Besides being pleasant, they are accommodating. Always try to get you in and out as quickly as possible. Wouldn't take my c More

by amartin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Mark and Tammy are always trying to best meet the customers' needs, and were continuing to improve our efficiency to benefit the customer. Thank you so much for taking the time for your review. We look forward to seeing you again!

August 29, 2019

Friendly and on time Always greeted by friendly face. The work is always done correctly and it is completed on schedule. The cost is competitive but this time I was having More

by DOBDERRY124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for coming in! We're happy to care for your vehicle and even better when we can tell you Chevrolet is buying! Tammy works hard for all her customers. We're lucky to have her with us. Looking forward to seeing you again!

August 28, 2019

Buick'09: Great service Tammy, Eugene, Alexis & Amy gave us great service for our Buick '09 Enclave!!! Thank You All so much! Great service and will come again. James Clark More

by Thailisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody, Amy Hogberg
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thanks James! Our service crew is working hard to meet our customer's needs as a team and it sounds like they did. Thank you for taking the time to comment and mention everyone involved with your service. We look forward to you coming in again!

August 28, 2019

absolutely great Very helpful person Tammy was nice to work with even though corporate took over three weeks to deliver her the part she needed to fix our car. They d More

by JRUSSO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thank you so much for your review! The GM parts issue affected so many but I'm glad Tammy was able to take care of you through it all. She tries so hard for her customers. Once again, very happy you came in and thank you for your feedback!

August 19, 2019

Oil Change and Tire Rotation. Very Professional and Helpful Service. The time I was quoted about how long it would take without any issues was very accurate. I love it there! More

by CRBNSUNSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments! We're glad you came in and Amy looks forward to seeing you again!

August 17, 2019

Good service Amy Hogberg was polite, friendly and helpful. I had a good experience again at this dealership which I purchased my 2019 traverse from. Service is alw More

by ROBUSCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so glad your took the time to write your review! It's great to hear about your experience overall and the customer service Amy provided. Thank you for your purchase and servicing your Traverse with us. Hope to see you again!

August 14, 2019

Excellent Customer Service Amy was very helpful with assisting me with getting my car serviced. It was the first time I had gone there for service and she helped me though the w More

by CleverGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for the review! So glad Amy was able to help you along. It's important our customers know what to expect and then meet those expectations. Amy is being recognized for her customer service skills and you're part of the reason. Once again thank you and Amy hopes to see you again!

August 09, 2019

The service was very professional, good and satisfying. Amy's greeting was very inviting and professional. I was satisfied with Eugene's work. The car was finished within the time frame that he predicted. A More

by JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

James, thank you for the review. Both our advisors work closely with Alex and of course our technicians. You got a look at our team coming together to meet a common goal, your satisfaction. Your comments will be passed along to all of them. Thank you so much for coming in and we look forward to seeing you again.

August 09, 2019

Top quality and service Any was first rate. She treated me like we had known each other for a long time. Made me feel that she would do right by me. More

by PRLIPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so happy you had a great experience! Thank you for your comments. As a team we truly want to do right by our customers and Amy is certainly part of that team. We look forward to seeing you again!

August 08, 2019

Very nice dealership Very pleasant people to deal with. Very professional and helpful. Had a nice special coupon for a brake job I had done, at a big savings. They were ab More

by ARLENESTARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another gentleman, but dont know his name.
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments. We're glad you took advantage of our coupon and had a good experience. Tammy is great, always trying to care for the customer needs. Hope to see you again soon!

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