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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,201 Reviews

1,201 Reviews of Scranton Chevrolet of Norwich - Service Center

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January 15, 2023

Lauren was pleasant to deal with and provided simple and a clear understanding of what was going to happen. She also took the extra step to see if a replacement key was available locally to eliminate the ne More

by RWEESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
January 15, 2023

Great service tech, and the attention to detail was awesome. Fair price on time and well performed. Thank you! More

by Charlesdowdsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Jan 15, 2023 -

Charlesdowdsr responded

Yes

January 14, 2023

Exelent , very kind she was so nice and knowledgeable very well her job Thank you More

by Theybu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Anna Mihailides, Ian McClenathan
January 13, 2023

Scranton motors was very helpful in fixing my vehicle in a timely fashion. They have great customer service More

by wjr6653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Ian McClenathan
January 12, 2023

They said 4 hr. It took 5.5 hr.a little long not what i like. More

by HWUCIK293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Ian McClenathan, Louis Avitabile
January 11, 2023

Service staff are very kind, friendly and know the GM vehicles, parts & service well. Both Tammy and Lauren are great assets for Scranton. More

by AMIWILDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
January 09, 2023

Great service! Quick, convenient. Staff was helpful and knowledgeable. I was notified when my vehicle was ready. More

by shardevessells119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

I would recommend this company to my friends the service is great and the employees are friendly More

by DEBORAHCOLEBUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
January 08, 2023

The people that work their are out stander in help people in there need of repareing there veh.I wood tell people two go two Scranton chevrolet for service. More

by HWUCIK293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
January 02, 2023

Not recommend. Don’t go there if you don’t have to .. Save yourself from headache. More

by Mijio1990.ju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
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