Seattle Hyundai

First New Car Buying Experience My experience at the dealership was amazing. Bob was super knowledgable about the product and found the perfect solution for my needs. He was not push My experience at the dealership was amazing. Bob was super knowledgable about the product and found the perfect solution for my needs. He was not pushy at all and honestly was the best car sales professional I encountered during my shopping experience. I appreciated his patience and making the process super easy. More

First timer This is my first experience ever considering, driving, then purchasing a Hyundai. The staff were great answering questions, informative. Excited and h This is my first experience ever considering, driving, then purchasing a Hyundai. The staff were great answering questions, informative. Excited and happy with my choice. More

Satisfaction Very satisfied with all aspects of the purchase of my Genesis. Management,Sales staff, Service and Parts department were all very helpful and profess Very satisfied with all aspects of the purchase of my Genesis. Management,Sales staff, Service and Parts department were all very helpful and professional in my buying experience at Auto Nation. More

Huyandai is the Best! Salesperson listened to what I wanted, found exactly what I wanted immediately, explained all the features with enough patience and detail so I unders Salesperson listened to what I wanted, found exactly what I wanted immediately, explained all the features with enough patience and detail so I understood them well. We drove it, I loved it and bought the Tucson Eco. And the salesperson found an Eco when I asked him to and in the color I wanted. Made us a great deal. When asked they found a way to make a slimmer key that suits me better. Thanks for your service! More

Great Experience. I think of Hyundai differently now. Very friendly and knowledgeable. Not pushy at all. Work to get a good deal and describe all the possible options. Very committed to ensuring I was sat Very friendly and knowledgeable. Not pushy at all. Work to get a good deal and describe all the possible options. Very committed to ensuring I was satisfied and everything was working properly. More

Open, Honest & Easy I called Bob Royce on Saturday, put a deposit on the car and drove up from Portland on Sunday. Bob already had the car pulled up front and waiting wh I called Bob Royce on Saturday, put a deposit on the car and drove up from Portland on Sunday. Bob already had the car pulled up front and waiting when I arrived. Went for a test drive and found the car to be exactly as advertised. I really appreciated the fact that they make all the information about the car available, including any service they performed at the dealership and the CarFax. That was a big reason I was willing to come from Portland to look at the car. I enjoyed dealing with Bob, Austin and Andrew, they were professional and easy to work with. Bought the car and drove home. Easy. More

Competence Our Sonata purchase is largely dependent on Bob Royse's presence. He's knowledgeable, courteous, and very effective in presenting and closing a deal. Our Sonata purchase is largely dependent on Bob Royse's presence. He's knowledgeable, courteous, and very effective in presenting and closing a deal. We're return clients of his. Richard Reinhardt More

Great Dealership It was a great experience. No hard sell, only helpful advice. This was the best experience in buying a car that I have ever had. It was a great experience. No hard sell, only helpful advice. This was the best experience in buying a car that I have ever had. More

Happy Customer John is a special car salesman. Like his other qualifications, an artist, my wife and I experienced a special treatment, friendly and calm, that we f John is a special car salesman. Like his other qualifications, an artist, my wife and I experienced a special treatment, friendly and calm, that we felt like meeting with an old friend in museum or art gallery. No pressure but introducing the details of the car like a piece of art work, also focusing on our interests and understanding our needs. Overall, we had a very pleasant experience working with John. More

Professional negligence and refusal to accept responsibility I brought my Hyundai Elantra GT 2013 to this dealership for a tune-up, oil change, and specifically requested that the mechanic inspect the tires, sta I brought my Hyundai Elantra GT 2013 to this dealership for a tune-up, oil change, and specifically requested that the mechanic inspect the tires, stating I'd noted uneven and overworn tread on the tires as well as a drop-off in handling. The mechanic noted that the tread was uneven, showing me measurements, but I was not made aware they were unnaturally low, or any possible reasons why. The mechanic stated that there was plenty of life left in the tires, and provided me no other information. I later took the car to to my regular dealership; during this period I was traveling and did not have immediate access to a Hyundai dealership, and continued to notice extended wear and uneven tread, also noticing increased problems with the handling of the vehicle. My regular Hyundai dealer informed me that my car has an alignment issue that had clearly been causing both the uneven and overworn tire treads, and that Autozone should have checked the alignment to notify me of the problem, and that if the previous dealer had done so, my tires would have been usable for a significantly longer period. My regular dealership said it would be more than fair to request 50% compensation for the cost of replacing 4 tires so prematurely, as I had to have all 4 tires replaced immediately or they would pose a threat to safe driving. I immediately contacted Autozone, providing them with photos of the tires, faxed documents showing the wear of the tread, and the phone number of my mechanic for verification. They were argumentative over the phone, backpedaled on several statements they made before they knew I was seeking liability damages, and were in general resistant to assuming any responsibility for their negligence, and have not made any effort to contact my regular dealership or mechanic, despite their claim that they would do so. In addition, because the warranty for the tires was only 12,000 miles (they are rated for 40,000 minimum), Autozone states they will assume no responsibility for the state of the tires, though negligence on the part of the dealership has directly led to damage to the tires. Thanks, guys. More