Seattle Hyundai - Service Center

They were very clear with what my car needed and they started working right away. They also advised me on upcoming work and when that should happen started working right away. They also advised me on upcoming work and when that should happen More

Wont even go into specifics but I couldn't be any unhappier with my experience and will never be returning. unhappier with my experience and will never be returning. More

Check engine light came on. Diagnosed as a faulty engine part. Had to wait a few days for the part, but fixed under warranty. Good experience. Diagnosed as a faulty engine part. Had to wait a few days for the part, but fixed under warranty. Good experience. More

Very easy to schedule appt. Anna was very helpful and followed up to make sure we had all we needed. Anna was very helpful and followed up to make sure we had all we needed. More

I really appreciate the stuff’s good service . The stuffs of Seattle Hyundai are friendly and professionaly. The stuffs of Seattle Hyundai are friendly and professionaly. More

You were unable to accept payment because of your computer system problems this delaying our car as we are forced to run around to multiply people, computers and even buildings. Then being unable to computer system problems this delaying our car as we are forced to run around to multiply people, computers and even buildings. Then being unable to confirm we payed saying "I don't think we can let you leave". Completely Unacceptable. Absolute worst. Train your staff in what to do when your system is down. More

I have a Hyundai Ioniq used in normal driving conditions, zero problems with the car. In late May I had an appointment at Seattle Hundai. I explained when scheduling online and in person that I only wanted t zero problems with the car. In late May I had an appointment at Seattle Hundai. I explained when scheduling online and in person that I only wanted the required service for 30,000 miles so I would not jeopardize my warranty. The service representative indicated multiple services as required at 30,000, much more than I expected. He said if you go to any Hyundai dealership they will also tell you this is required at 30,000. I discovered part way through the appointment that almost all of it was NOT part of the Hyundai maintenance schedule. I accept some blame for not knowing the service schedule in advance, but when i showed him the schedule from the Hyundai USA page, he asked where that was from and claimed to not understand how the services were not on that list. He framed it as a misunderstanding, and knocked $100-$200 off the price. The head of service was being berated by another customer until they closed, so I had to follow up by email. I sent multiple emails but could not get a response from the head of the service department (nor the owner). For the 30,000 mile service appointment, they drained & replaced brake, transmission, and cooling system fluids. Cabin filter replacement and wheel alignment were actually indicated at 30k. I had recently had an oil change, so that was not included. The charge was over $1,400, more than even they initially indicated. The service agent dropped the price to $1200. Nonetheless, I looked up Kelley Blue Book prices for each service item and for every one, the price exceeds even the highest number in their range for Seattle/Shoreline area. The appointment was no more than 2 hours, and the labor cost alone was $850. While I should have done my research in advance, it is inexcusable to deceive customers, misrepresent services as required, and then not respond to a simple request to provide explanation of why the services were performed and the cost. I have since found out that this dealership is not BBB-accredited (most in the area are accredited), and has very low scores on Yelp. If you need to go here, please go in highly educated about what is required and expecting misleading/deceptive practices, coupled with non-response. Good luck. More

Best Dealer in Seattle . .Very friendly staffs with best customer service .I love this place . .Very friendly staffs with best customer service .I love this place . More

Friendly, accommodating. No thanks all done 123456789 Stop stop stop stop stop stop stop stop No thanks all done 123456789 Stop stop stop stop stop stop stop stop More

Fast service and friendly front clerk. On time on their schedule they have provided to me. On time on their schedule they have provided to me. More