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Secor Volvo Cars - Service Center

New London, CT

4.8
999 Reviews

999 Reviews of Secor Volvo Cars - Service Center

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October 16, 2022

It was my first time at your dealership. I was very impressed with the check in, the person that check me in was quick and efficient. They had said that it would take an hour or so. I was fi More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2022

Done in a timely fashion four is all you get. Time to move on ow. More

by CHARLESMARBURY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

They were efficient and timely. They completed the 60,000 mile check up. I will always drive a Volvo More

by KPFAZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

The body shop is outstanding! Excellent customer service and their work is top notch! Will be back More

by Katherine.Pearcek07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Laura Phillips, John Pasternak
October 02, 2022

My 2017 Mitsubishi Outlander has 290,000 miles on it, thanks to Secor service. Julie and Randy from the service department keep me on the road! Many thanks!!! More

by K P McCabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Service Tech
October 01, 2022

Brought my car in for a new tire. .. Service was prompt and excellent. They even cleaned the car! More

by GaGa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

A pleasure to deal with took care of the problem quickly, also provided a nice courtesy car More

by DAVECAHILL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

The service staff has always been over 15 years courteous and helpful. However, I would love to get back to the old days with phone service. A kind elderly woman sat in the showroom and answered calls. I was More

by PJDUNION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

The service manager got me in on an emergency basis And kept me informed whole time More

by LZGEMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

A bizarre incident occurred when I lost my military ID behind the driver console sliding tray. You can't imagine what it would take to replace the ID. I spoke to Eric Weiss about the problem. He said b More

by paddyshack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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