Secret City Chrysler Dodge Jeep RAM
Oak Ridge, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dylan is absolutely the best around. He is knowledgeable and truly listens to your wants and needs. He helped us find the perfect vehicle and got a great rate. Highly recommend - ask for He is knowledgeable and truly listens to your wants and needs. He helped us find the perfect vehicle and got a great rate. Highly recommend - ask for Dylan! More
Secret city Jeep Chrysler Dodge has the at most consumer customer service I have experienced this is my second vehicle purchased with them and I will continue to shop with them. customer service I have experienced this is my second vehicle purchased with them and I will continue to shop with them. More
The employees that I have worked with at Secret City are top notch. These people are what makes the difference. Dylan in sales made the purchase of my vehicle a very pleasant experience! top notch. These people are what makes the difference. Dylan in sales made the purchase of my vehicle a very pleasant experience! More
I had a great experience at secret city. I was looking for a rarer car and they had one on the lot for a great price! Felt very comfortable with the sales team and everything was explained v I was looking for a rarer car and they had one on the lot for a great price! Felt very comfortable with the sales team and everything was explained very well and any concerns i had were met with understanding! Would highly recommend to anyone looking around. More
Top shelf folks here. Treated me well above what others do. Had the vehicle ready with a treat bag! Treated me well above what others do. Had the vehicle ready with a treat bag! More
A great dealership! I loved every single person a worked with there, very quick and easy! I loved every single person a worked with there, very quick and easy! More
Went about and beyond highly recommend thank you for making the process so seamless and transparent making the process so seamless and transparent More
Sell lemon vehicles. Try to make money on them when returned. They sell defective vehicles then when try to get fixed under warranty they dont really fix the issue and dr Try to make money on them when returned. They sell defective vehicles then when try to get fixed under warranty they dont really fix the issue and drag it on jerry rigging it till the warranty dies, then tell you if you want that part fixed (they were supposed to have fixed under warranty) that you have to pay for it to be fixed. They keep your vehicle for months, string you along give you the run around and then when you decide to go and get the car because of the run around they charge you a storage fee for having it for so long when they were the reason it was there that long. They lack compassion, they fire employees that are there for the customer because they lose them money. They dont care what they do and don't care about you, your problems or issues unless you are paying them. Then they partially fix things so you have to come back there to get it fixed again and again. Repeat scam. We are supposed to pray for our enemies, so I do that for this company. I pray that they are humbled with humility and that the managers there in the respective departments of service and store manager are put through the same things they do to their customers so they will be humbled through humility. But, hey... their building and front lobby are awesome. I guess they have to make the money some how to pay for those repairs. DO NOT BUY THERE OR GET YOUR CAR SERVICED THERE. More
A jeep was on market place for 19,890 but when I called the dealership they told me the price was 26,288 Jessee Smith cursed his employee to me that posted it! Very Very Unprofessional!! the dealership they told me the price was 26,288 Jessee Smith cursed his employee to me that posted it! Very Very Unprofessional!! More
Purchase a preowned vehicle called there shortly after purchased many problems developed, took it to the dealer. Dealer refused to help, they wanted to charge me over five grand to fix the problems. Did n purchased many problems developed, took it to the dealer. Dealer refused to help, they wanted to charge me over five grand to fix the problems. Did not want to meet in the middle. Just refused to help. Decided that I wanted to try and trade it in and the dealer offered me 10 grand less for what I purchased the car for buyers beware, be very, very careful when purchasing a preowned vehicle from this dealer. More

