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Secret City Chrysler Dodge Jeep RAM
Oak Ridge, TN
133 Reviews
Welcome to secretcitychryslerdodgejeepram.com, the online home of Secret City Chrysler Dodge Jeep Ram in Oak Ridge, Tennessee!
We understand there is a lot to do on our website, including researching new and used Jeeps, RAM trucks, Dodge and Chrysler vehicles in Knoxville, Oak Ridge, Lenoir City, Alcoa, and all across East Tennessee! We have included many useful tools to help you make educated decisions about your next vehicle.
First, to find our inventory, look for the Inventory tab on the top of the website. Hover over it with your mouse, and you will be able to find our new Jeeps, RAM trucks, Dodge vehicles, and Chrysler vehicles for sale. Or, choose used to see our pre-owned inventory of popular makes like Honda, Toyota, Nissan, Kia, Hyundai, Chevy, Ford, and more!
Next, on all vehicle listing pages, our auto payment calculator "My Wallet" helps you see your estimated monthly payment on any vehicle price! This combines with Kelley Blue Book Trade Values to see an estimate of how much we'll be willing to pay for your current vehicle! Getting more for your trade helps lower your monthly payment going forward.
Don't forget our financing pre-approval form, where you can find out how much money you qualify for before you ever step foot into the dealership. This saves you time and energy, as we won't have to wait for this information while you're here at Secret City.
If you aren't in the market for a new-to-you vehicle today, but instead need service on your current vehicle, we have a highly-rated service department that can help fix any problems or help you maintain your current ride. If you're searching for genuine OEM / MOPAR parts for your Dodge, RAM truck, Jeep, or Chrysler, our Parts department will take the headache away. All of this can be done online by clicking on the Parts & Service tab at the top of this page.
As always, don't hesitate to call, text, or click/tap the chat button on this page! You should see the chat feature on the bottom right - it's super helpful!
Thank you so much for visiting our website - we hope we've been able to give you exactly what you were looking for. Next - let Gary put a Dodge in your garage! WOO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 133 reviews
December 31, 2015
Great expierence and great staff. I was sent a letter to bring my car in for trade and I called them and told them that I wasn't ready but would be in a couple of months. They listened I was sent a letter to bring my car in for trade and I called them and told them that I wasn't ready but would be in a couple of months. They listened and left me alone unlike other dealerships and when those couple of months were up I received a phone call from Johnathan reminding me of our conversation. I was ready so I took my car in and received a very good offer that I was satisfied with and purchased a used car. It turns out that I was t happy with that car and took it back and wound up buying a new jeep Cherokee that I just love. You might ask as to why didn't I just buy the new Jeep in the first place? Well that's because Johnathan listened to what I was wanting instead of trying to sell me what he wanted. I had just paid off my car and didn't really want to get into another long car payment. Little did I know I would be much happier if I did. Anyway I took back the used car that I had got and traded it back in and was taken care of very well. They wanted to make sure I was happy and satisfied before I left and I obviously was. I would definitely go here to buy and car and feel comfortable telling people and friends to go here as well. They listen to your needs and they don't pressure you to buy today today today cause sometimes your just comparing right? Anyway great job and kudos to Johnathan, Eric and the entire staff that is involved in helping get the car you want. Great job. More
by Jeeprider
Employees Worked With
Johnathan and Eric
November 06, 2015
Viper PCM service OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that ar OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that are serious about service and getting the job done for you. Josh Surgenor is the service manager there, and he was quick not only to call me back (after an internet inquiry - one of those 'fill out the form and we will contact you' deals ) but was almost anxious to do the PCM work (and gave me his personal cell # to boot). Dave was one of the master techs there - and they actually put him and another on the task. Just over an hour later, i was test driving with Dave, and the final checks were done. In my opinion outstanding communications with me and they did a perfect job. Maybe this programming is an easy task, but finding someone around this area that will do it while you wait, and letting YOU drive for the appropriate steps is not easy. I am very happy and would - at least for this task - recommend them. While we were doing the test drive, Dave told me about them having recently completed a blower setup (i am thinking the Paxton or similar) on a viper (probably a Gen III??), so apparently they are capable of much more... RECOMMENDED More
by TCurtner
Employees Worked With
Josh Surgenor, Dave (?) Master mechanic
August 28, 2015
Awesome Experience! I would recommend anyone to go here to buy a car! I bought a car from them and wrecked it shortly after. They did everything they could to get me in a I would recommend anyone to go here to buy a car! I bought a car from them and wrecked it shortly after. They did everything they could to get me in a car that was of the same quality of the one I had originally bought. They worked with me for over a week to help me make sure I got the car I wanted. It was a great experience and I wouldn't go anywhere else! More
by lewisek
Employees Worked With
Steve & Roy
