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Secret City Chrysler Dodge Jeep RAM
Oak Ridge, TN
133 Reviews
Welcome to secretcitychryslerdodgejeepram.com, the online home of Secret City Chrysler Dodge Jeep Ram in Oak Ridge, Tennessee!
We understand there is a lot to do on our website, including researching new and used Jeeps, RAM trucks, Dodge and Chrysler vehicles in Knoxville, Oak Ridge, Lenoir City, Alcoa, and all across East Tennessee! We have included many useful tools to help you make educated decisions about your next vehicle.
First, to find our inventory, look for the Inventory tab on the top of the website. Hover over it with your mouse, and you will be able to find our new Jeeps, RAM trucks, Dodge vehicles, and Chrysler vehicles for sale. Or, choose used to see our pre-owned inventory of popular makes like Honda, Toyota, Nissan, Kia, Hyundai, Chevy, Ford, and more!
Next, on all vehicle listing pages, our auto payment calculator "My Wallet" helps you see your estimated monthly payment on any vehicle price! This combines with Kelley Blue Book Trade Values to see an estimate of how much we'll be willing to pay for your current vehicle! Getting more for your trade helps lower your monthly payment going forward.
Don't forget our financing pre-approval form, where you can find out how much money you qualify for before you ever step foot into the dealership. This saves you time and energy, as we won't have to wait for this information while you're here at Secret City.
If you aren't in the market for a new-to-you vehicle today, but instead need service on your current vehicle, we have a highly-rated service department that can help fix any problems or help you maintain your current ride. If you're searching for genuine OEM / MOPAR parts for your Dodge, RAM truck, Jeep, or Chrysler, our Parts department will take the headache away. All of this can be done online by clicking on the Parts & Service tab at the top of this page.
As always, don't hesitate to call, text, or click/tap the chat button on this page! You should see the chat feature on the bottom right - it's super helpful!
Thank you so much for visiting our website - we hope we've been able to give you exactly what you were looking for. Next - let Gary put a Dodge in your garage! WOO!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 133 reviews
July 13, 2021
Can we give a No Stars rating ? This is easily the most inept sales staff I have ever dealt with. Save your time. been trying to get a price on a used vehicle for 4 days now, and nothing. When you call the inept sales staff I have ever dealt with. Save your time. been trying to get a price on a used vehicle for 4 days now, and nothing. When you call them on it, they hang up on you, or say they'll get back to you. They NEVER do though More
by Hugh Jassole
Employees Worked With
Gavin, Nick & Christopher
July 03, 2021
this review is for your new dealership North knoxville cdjr. i want to compliment josh coffman for a great sales experience. he was most friendly and personable. enjoyed working wth him. even though i w cdjr. i want to compliment josh coffman for a great sales experience. he was most friendly and personable. enjoyed working wth him. even though i was not able to purchase a vehicle, he made my visit pleasurable. thank you very much! we will consider him in the future. and thanks to the finance folks for not making me wait hours only to tell me no! More
by dougvickie
Employees Worked With
josh coffman
June 26, 2021
I bought a used car here on the weekend when detailing was not available, so they made me a detailing appt. after the service they only cleaned about half of needed detailing. Within 2 weeks they were wan was not available, so they made me a detailing appt. after the service they only cleaned about half of needed detailing. Within 2 weeks they were wanting to buy my car back but will not willing to pay what I have put into it,struts, shocks, and tires on this vehicle and found it has been wrecked(supposedly had a good car fax report) there is something wrong with the driveshaft, suspension, possibly cv joints and the lifetime warranty will not cover unless something breaks. I will not go back to this dealership!!!!! More
by Rsj3axle
Employees Worked With
Don’t remember names
May 26, 2021
Secret City Chrysler Jeep service department is fast. Brittany made sure that maintenance was done and my vehicle was returned when promised. I would recommend Secret City Jeep Chrysler to my family and Brittany made sure that maintenance was done and my vehicle was returned when promised. I would recommend Secret City Jeep Chrysler to my family and friends. More
by Crazyvolfans#1
Employees Worked With
Brittany
May 16, 2021
My service advisor Jill was prompt in greeting me at time of arrival. She went through the services to be completed. She was professional, courteous and very personable. She kept me updated as to the status of arrival. She went through the services to be completed. She was professional, courteous and very personable. She kept me updated as to the status of my vehicle and apologetic when tech ran into a snag that prolonged my visit. Upon completion she went over work completed. I would love it if she were to remain my advisor. More
by polarbear2259
Employees Worked With
Jill
May 16, 2021
Fast,friendly and courteous! Kate Stone was on top of everything! Clearly an asset to Secret City! Thanks again for a job well done! Kate was knowledgeable about my Jeep and I like that on a service depa everything! Clearly an asset to Secret City! Thanks again for a job well done! Kate was knowledgeable about my Jeep and I like that on a service department!! More
by Sam
Employees Worked With
Kate Stone
May 12, 2021
Nikki our service advisor was wonderful. My car was completed quickly and on time. Also left Very clean. I would highly recommend them. Thank you completed quickly and on time. Also left Very clean. I would highly recommend them. Thank you More
by Djasburns
Employees Worked With
Nikki
March 25, 2021
I had a great buying experience! The entire team was wonderful. Daniel Martinez always goes above and beyond to make sure I get the vehicle I want! He had the vehicle I wanted right up front ready to te wonderful. Daniel Martinez always goes above and beyond to make sure I get the vehicle I want! He had the vehicle I wanted right up front ready to test drive when I arrived like he said he would!! This will be the 6th car that I have purchased from him. He always gets my payments to where I need them, straight with me if a car will not work with my budget and never pressure me to do a deal!! I love, love my new van!! I highly recommend Daniel and Secret City Chrysler Dodge Jeep Ram for anyone looking to purchase a new/used vehicle!! More
by tawest28
Employees Worked With
Daniel Martinez
