Seminole Toyota

From the moment I entered the parking lot I was greeted by a group of very polite and professional employees. Simo then escorted me to Allen, with whom I wanted to speak, Allen then greeted me as though he by a group of very polite and professional employees. Simo then escorted me to Allen, with whom I wanted to speak, Allen then greeted me as though he had known me for several years. I felt quite relax. I did not feel pressured, which is normally the case with most of the other dealerships in our area. Allen then instructed Simo which vehicle I was interested in and Simo gave me a tour of the vehicle and an education of the vehicle which would certainly have prepared me to write a thesis on the Rav4 machinery and technology. Once my decision was made, about the vehicle I wanted to purchase and the price I had agreed on, I was informed that the next step would be to speak with their Finance Department. I was then introduced to Oral. The politeness and professionalism torch was now being carried by Oral. He made the military style form signing process quite comfortable, and followed by a reiteration of all the information that was given by Allen and Simo to make sure that I understood all the details of my purchase. That reinforcement ensures that there was no misunderstanding of facts. I was also introduced to Jason, Oral's manager, who wanted to make sure that I understood the benefits of all the extended warranties which were available. Once this process was completed, I was then placed in the care of Abby, who when over the various manuals, benefits, and available services. At this point the reality stepped in, that I was not taking old Faithful back home with me and this was my final opportunity to thank her for all of her years of excellent transportation. I began to have a separation attack, saddened to let go of old Faithful, because she had served me very well for more than fifteen years. To ease my anxiety Abby then offered to take pictures of old Faithful, which helped eased my anxiety. That simple act really meant the world to me. Then came the big moment. The handing over of vehicles ceremony, once again a review of the functionality of my new vehicle was given this time by Jose, I believe. My mixed emotions may have caused me to falter on his name but I believe it was Jose. Followed again with a warm "thank you so very much for choosing David Maus Toyota" from Allen, Simo, Oral, Abby, and Jose. Wow! That’s the only word which explains the experience. As a former quality assurance manager I am ALWAYS looking for quality from every encounter I have, wherever I may go, and other than at Disney World, I have not experienced such exceptional professionalism, courtesy, and customer service. Very rarely, have I ever graded a company with a perfect score of one hundred other than Disney World. But today I was proud to give the David Maus Toyota Family a perfect 100%. I can truly say that my experience with David Maus Toyota family was second to none. David Maus Toyota is the Disney World of Toyota Dealerships in the Central Florida area. And I have literally experienced all of them. The Davis Maus Toyota understands that we NEVER get a second chance to make a FIRST IMPRESSION. I was truly impressed with each and every staff member that I made contact with. Keep up the good work. You all are second to none. More

Bobby Booshae Morgan, our salesman, was the best part of our lease experience at David Maus Toyota. He was very thorough and considerate of our needs throughout the negotiation process. Our only negativ our lease experience at David Maus Toyota. He was very thorough and considerate of our needs throughout the negotiation process. Our only negative came when related to the actual finance part. Nobody disclosed to us that our $330 payment was going to actually be closer to $360, due to over $25 in sales tax each month. This information should have been disclosed to us MUCH earlier than it was. We found out in the finance office, when we had already signed several papers and felt we had no other option at that point. More

The experience was one that we have never experienced before in any car dealership. From the moment we drove on the lot to the time we drove off with our new car we felt like family. We would highly re before in any car dealership. From the moment we drove on the lot to the time we drove off with our new car we felt like family. We would highly recommend for everyone to visit David Maus Toyota. More

From the moment I walked in, I felt surrounded by outstanding customer service. Everyone was friendly and courteous, without being facetious. Throughout the process of arbitrating a sale, they were p outstanding customer service. Everyone was friendly and courteous, without being facetious. Throughout the process of arbitrating a sale, they were patient, informative, helpful and flexible. I highly recommend this dealership. More

Never ever experience like that one talking about car purchase. Their customer service excellent and their facility I'm not going to say much, just GO. Thanks George Yenque and Jason Leyro you guys were purchase. Their customer service excellent and their facility I'm not going to say much, just GO. Thanks George Yenque and Jason Leyro you guys were wonderful.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

John kept with me and we were finally able to reach a mutual "good deal". This is the third vehicle I will purchase from this dealership. Service Dept is the best I have had and requires me to commit mos mutual "good deal". This is the third vehicle I will purchase from this dealership. Service Dept is the best I have had and requires me to commit most of a day to stay with them. THEY ARE WORTH THE TIME. Sorry that they lost Eric K from service. Trusted him completely for both of our current vehicles. Had good experience since but still miss Eric. As far as new vehicle John and Brain have been great and understanding. More

From the moment Chris greeted us on the lot until the moment I pulled out in my new Murasaki Purple Scion XB, this was an exemplary experience. The staff was friendly, welcoming and efficient. The show moment I pulled out in my new Murasaki Purple Scion XB, this was an exemplary experience. The staff was friendly, welcoming and efficient. The showroom was airy and comfortable. We really felt like VIP's the whole time we were there. More

When sales found out I couldn't get into new car they stopped helping, returning calls, putting me off. Wouldn't help to find vehicle w/in my budget. Tried shopping there last summer and they were even stopped helping, returning calls, putting me off. Wouldn't help to find vehicle w/in my budget. Tried shopping there last summer and they were even less friendly. All round horrible experience. More

THE OVERALL EXPERIECE WAS FINE. I WAS NOT ABLE TO TAKE THE CAR WITH ME THAT DAY BECAUSE I NEEDED TO DO MORE SHOPING AROUND AND I DIDNT HAVE THE MONEY WITH ME. TO MAKE SURE I CAME BACK, THE SALESMAN KEPT M THE CAR WITH ME THAT DAY BECAUSE I NEEDED TO DO MORE SHOPING AROUND AND I DIDNT HAVE THE MONEY WITH ME. TO MAKE SURE I CAME BACK, THE SALESMAN KEPT MY DRIVER LICENCE AND I HAD TO DRIVE ALL WEEK WITHOUT A LICENCE AND WAS NOT ABLE TO TAKE ANY CAR FOR A TEST DRIVE. WHEN I CALLED HIM TO HAVE HIM MAIL IT TO ME, HE SAID HE COULDNT BECAUSE THEY DONT HAVE ANY STAMPS AND THAT IF I WANTED IT BACK, I WAS MORE THAN WELCOME TO COME PICK IT UP.IT WOULD TAKE ME OVER AN HOUR TO GET THERE. I HAD TO CALL HIS MANAGER WHO PROMISED HE WOULD MAIL IT OUT TO ME. THE SAD PART IS THAT THEY WERE ON MY TOP LIST AS HAVING THE BEST DEAL FOR ME I JUST NEEDED TO LOOK AROUND SOME MORE TO MAKE SURE I AM MAKING THE RIGHT DECISION. More

We were excited after ordering a new 2010 Scion XD from David Maus Toyota/Scion in Sanford, Florida, but we became concerned after reading some comments here. When we took delivery on our car last week, David Maus Toyota/Scion in Sanford, Florida, but we became concerned after reading some comments here. When we took delivery on our car last week, ALL our concerns were completely relieved! We have taken delivery on several new cars in the past, but we have never had an experience like this one. What an organization! It was the most friendly and efficient transaction imaginable. We must have met at least six people who were either involved in the delivery, or who just wanted to stop by and share their appreciation for our business, and enthusiasm about our purchase. They also spoke sincerely about their own feelings about David Maus Toyota/Scion, and David Maus, its owner. Our car was waiting for us in a glass room, off the main showroom, and it had a huge red ribbon on the hood when our salesman Mark Schaeffer handed us the keys, Angela opened the door, and Ashlley took our picture with our new car. We believe we have bought a very good car … but this dealer may be even better! Thanks to all you good folks at David Maus Toyota/Scion. Mike and Judy More