Serra BMW Champaign

EXCELLENT SERVICE by STEVE i bought my new Honda accord Hybrid. the process was smooth and steve gave an exceptional customer service.he being honest and straight word that i li i bought my new Honda accord Hybrid. the process was smooth and steve gave an exceptional customer service.he being honest and straight word that i like about it. his suggestions were helpful.thanks steve More

The service prices are overpriced and the wait was entirely too long(2 hrs). No diversity in the office. Rep who waited on me was acceptable. entirely too long(2 hrs). No diversity in the office. Rep who waited on me was acceptable. More

Awesome people to work with. We had a fantastic experience. If you are looking for a car or truck this is the place to go !!! experience. If you are looking for a car or truck this is the place to go !!! More

They have a realy Good service and also come up with free car wash, they have a fast and peaceful working environment, with free shuttle while you are waiting car wash, they have a fast and peaceful working environment, with free shuttle while you are waiting More

I wonder if the Honda dealer is recommending more maintenance due to business being down with the pandemic. I and others can’t afford now maintenance due to business being down with the pandemic. I and others can’t afford now More

Reliable service. Knowledgeable. Friendly. Their waiting room for service calls is spacious with restrooms and plenty of seating. They also have snacks and a TV to make your wait more enjoyable. room for service calls is spacious with restrooms and plenty of seating. They also have snacks and a TV to make your wait more enjoyable. More

Service is always friendly, professional, and I have full peace of mind with the staff and their work. My car was finished a day earlier than estimated in both collision center and in service, which I apprec peace of mind with the staff and their work. My car was finished a day earlier than estimated in both collision center and in service, which I appreciated a lot! More

Chris Rogers in Service Department Chris Rogers in Service took care of our problem/needs totally professionally, always courteously and efficiently; we couldn't ask for better service Chris Rogers in Service took care of our problem/needs totally professionally, always courteously and efficiently; we couldn't ask for better service or for a more competent individual. More

The service was great. Some employees were not wearing masks, but they were not working with customers. Social distancing was being followed. They did wash my car. masks, but they were not working with customers. Social distancing was being followed. They did wash my car. More

Very professional and straightforward. Jonathan Kerr true to his words from beginning to the end. I can’t ask for a better dealership. Can’t wait to start serving the car with Honda. BMW of Champaign to his words from beginning to the end. I can’t ask for a better dealership. Can’t wait to start serving the car with Honda. BMW of Champaign More