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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
112 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 112 reviews
June 24, 2026
Great service and communication. Really appreciate Ron’s communication on cost and parts needed. Thank you. Really appreciate Ron’s communication on cost and parts needed. Thank you. More
by jessica.tiffin
Employees Worked With
June 19, 2026
Ron did a great job in getting me in and out quickly Very personable guy. personable guy. More
by tftucker
Employees Worked With
June 19, 2026
Always a pleasure to deal with the Serra Group. I've purchased vehicles from both of their Rochester stores and always been well taken care of. Shawn Burchi in Sales does a great job of making the I've purchased vehicles from both of their Rochester stores and always been well taken care of. Shawn Burchi in Sales does a great job of making the transactions comfortable and quick and has become a friend over the years. Keep up the great work! More
by MP
Employees Worked With
June 17, 2026
Ron is great, knowledgeable and friendly. Highly recommend Ron. He kept me updated throughout the process and I was completely satisfied. Also a shoutout to the young man that drops me off an Highly recommend Ron. He kept me updated throughout the process and I was completely satisfied. Also a shoutout to the young man that drops me off and picks me up, he’s professional and friendly. More
by brandon.j.dorris
Employees Worked With
June 17, 2026
Great Service. The adviser was very polite and knowledgeable. Full oil service, tire rotation, car wash and check out in 45 minutes. Great selection of free coffee. The adviser was very polite and knowledgeable. Full oil service, tire rotation, car wash and check out in 45 minutes. Great selection of free coffee. More
by goran.trpchevski
Employees Worked With
June 15, 2026
My last pickup 10yrs old was from them. Good all around service from them why stop. Good all around service from them why stop. More
by ybned66
June 09, 2026
Working with Cole was an absolute pleasure! We found the exact Yukon we had been searching for on Cars.com, and from the moment Cole reached out, he made the entire process seamless and stress- We found the exact Yukon we had been searching for on Cars.com, and from the moment Cole reached out, he made the entire process seamless and stress-free. He was incredibly responsive, communicated every detail clearly, answered all of our questions, and kept everything moving smoothly from start to finish. His professionalism, knowledge, and attention to detail made it one of the easiest vehicle purchases we’ve ever experienced. If you’re looking for someone who truly goes above and beyond, we highly recommend Cole. Thank you for helping us lease our perfect Yukon! More
by Sarah Pruitt
Employees Worked With
June 09, 2026
He was great. You need to hire more people. 1 person helping all of us dropping and picking up! The wait was irritating when o made an appointment. You should have You need to hire more people. 1 person helping all of us dropping and picking up! The wait was irritating when o made an appointment. You should have a cashier who we go to when we are picking up. 1 guy should not have to do it all! More
by linda.l.magyar
June 05, 2026
Caution on buying used cars. What looked like a nice car on the outside and price tag was a total scam. I took this car (2021 Hyundai Sant Fe SEL) to an independent garage for in What looked like a nice car on the outside and price tag was a total scam. I took this car (2021 Hyundai Sant Fe SEL) to an independent garage for inspection and after 15 minutes of what was planned to be a 45 minute look over) a professional mechanic told me to keep my money and take the car back to the dealership, he pointed out various problems and what he said "looks like they are trying to cover some things up". Shady is the word I'd use in describing this dealerships attempt at selling used cars. You've been warned. More
by bclark
Employees Worked With
Sandra Bernier
June 05, 2026
Ron is always friendly and helpful. It’s nice to see the same service people year after year. It’s nice to see the same service people year after year. More
by Karen
Employees Worked With
