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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
115 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 115 reviews
June 09, 2026
He was great. You need to hire more people. 1 person helping all of us dropping and picking up! The wait was irritating when o made an appointment. You should have You need to hire more people. 1 person helping all of us dropping and picking up! The wait was irritating when o made an appointment. You should have a cashier who we go to when we are picking up. 1 guy should not have to do it all! More
by linda.l.magyar
June 05, 2026
Caution on buying used cars. What looked like a nice car on the outside and price tag was a total scam. I took this car (2021 Hyundai Sant Fe SEL) to an independent garage for in What looked like a nice car on the outside and price tag was a total scam. I took this car (2021 Hyundai Sant Fe SEL) to an independent garage for inspection and after 15 minutes of what was planned to be a 45 minute look over) a professional mechanic told me to keep my money and take the car back to the dealership, he pointed out various problems and what he said "looks like they are trying to cover some things up". Shady is the word I'd use in describing this dealerships attempt at selling used cars. You've been warned. More
by bclark
Employees Worked With
Sandra Bernier
June 05, 2026
Ron is always friendly and helpful. It’s nice to see the same service people year after year. It’s nice to see the same service people year after year. More
by Karen
Employees Worked With
June 04, 2026
Ron did a great job at getting my car in and repaired. Very nice and knowledgeable. Serra service team is outstanding Very nice and knowledgeable. Serra service team is outstanding More
by RONFARMER66
Employees Worked With
June 02, 2026
Ron was very pleasant, and got my car serviced and up to date on what it needed. date on what it needed. More
by sgellish
Employees Worked With
May 31, 2026
Jayson was amazing at getting things fixed for our truck. Jayson was so caring and went ABOVE AND BEYOND to make sure not only that we were happy, but that the work was done CORRECTLY. Jayson advocated for u Jayson was so caring and went ABOVE AND BEYOND to make sure not only that we were happy, but that the work was done CORRECTLY. Jayson advocated for us and validated our concerns for the truck. Would now recommend this dealership. More
by Melaniesandison
Employees Worked With
Jayson
May 28, 2026
Ron did a fantastic job coordinating the first service on my truck. He was polite, professional, and swift at getting things done. my truck. He was polite, professional, and swift at getting things done. More
by charliemhague
Employees Worked With
May 24, 2026
Great and Honest work, that’s why I’ve been going there for over 25 years! for over 25 years! More
by joeserafinski
May 23, 2026
Ron is an asset to Serra and is a conscientious And knowledgeable advisor., and helpful. knowledgeable advisor., and helpful. More
by MALTA1954
Employees Worked With
May 15, 2026
Very clean and nice. Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what mat Most dealerships have snacks in yhe waiting room but this one never does. There was only one water in yhe mini fridge. Overall service us what matters most. More
by sstreet28
Employees Worked With
