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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
204 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 204 reviews
Verified Customer
November 08, 2026
Heather at Serra of Rochester Hills did an excellent job helping us buy a Truck for our son. All of the employees at the dealership were professional and kind . Everything went extremely smooth and we truly helping us buy a Truck for our son. All of the employees at the dealership were professional and kind . Everything went extremely smooth and we truly appreciate it. More
by trucklane
Employees Worked With
Heather Hanna
November 08, 2026
All the folks I came in contact with treated me as if i was the only customer! I'll be back. was the only customer! I'll be back. More
by seamslikemartha
November 08, 2026
Mr. Miles is wonderful to deal with. He always kept me updated on the status of my car. Very personable and helpful! updated on the status of my car. Very personable and helpful! More
by JAIELLO2
Employees Worked With
November 07, 2026
Troy was amazing getting the model we wanted with all the features. Helped pair the phone and showing us all the accessories and features. Staff was helpful and friendly. Got everything done and we were able features. Helped pair the phone and showing us all the accessories and features. Staff was helpful and friendly. Got everything done and we were able to drive off the lot with exactly what we wanted. More
by DIANNADODDSY
Employees Worked With
November 07, 2026
Pleased with the customer service at this dealership from all the staff that I worked with, from the people in sales, finance, and the service department. all the staff that I worked with, from the people in sales, finance, and the service department. More
by dcdickow
November 07, 2026
The service was excellent. They took care of me even though I didn’t have an appointment and are setting something up to fix my backup camera. They took care of me even though I didn’t have an appointment and are setting something up to fix my backup camera. More
by MUTUALMOM
November 06, 2026
My brakes are squeaking and no one fixed them. It took 3 hours for an oil change. My car only has 7,000 miles, and squeaking brakes that couldn't be fixed. It was very disappointing. Now I have It took 3 hours for an oil change. My car only has 7,000 miles, and squeaking brakes that couldn't be fixed. It was very disappointing. Now I have to go to another dealership and see if they will fix my brakes. More
by mertzkelly4
Employees Worked With
