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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
204 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 204 reviews
August 11, 2017
Bad Seevice Got a new truck, treated like crap after one issue, many other issues still not resolved! Service Is not what it should be! Get better or quit selling Got a new truck, treated like crap after one issue, many other issues still not resolved! Service Is not what it should be! Get better or quit selling cars and trucks! More
by Justme7203
Employees Worked With
Cal
March 06, 2017
Very Pleased I've purchased numerous vehicles in my 70 years and also shopped the vehicle I purchased at other dealerships. With Shelton Buick/GMC I had a very ple I've purchased numerous vehicles in my 70 years and also shopped the vehicle I purchased at other dealerships. With Shelton Buick/GMC I had a very pleasurable experience. The best I've ever had. As a matter of fact, I felt like I almost stole the Buick Cascada I drove off the lot with. I wouldn't hesitate to recommend Shelton Buick or my salesman, Don, to anyone! More
by Lon
Employees Worked With
Salesman Don Cloutier
May 27, 2015
They Said They Inspected It Before The Sale I purchased a 2008 Chevy Impala Used from this location. It was within 90 days of the purchase that the transmission completely fell apart while I was I purchased a 2008 Chevy Impala Used from this location. It was within 90 days of the purchase that the transmission completely fell apart while I was driving. I called and asked for some assistance and they refuse to help at all. It was the worst car purchase of my whole entire life. More
by staysweeet
Employees Worked With
Dan
November 13, 2013
I was looking to buy a new Buick Regal. I live in Chicago and am moving to Rochester, MI so I contacted the dealership through the website and was put in touch with Corace Harloque. I was very lucky since Co and am moving to Rochester, MI so I contacted the dealership through the website and was put in touch with Corace Harloque. I was very lucky since Corace is a wonderful guy. He was very helpful, knowledgable and responsive. The deal didn't work out in the end which was my fault since I thought I had the employee discount and it turned out I wasn't eligable which put the car over what I was willing to spend. If I ever buy a Buick or GMC it will be through Corace. More
by king4853
Employees Worked With
Corace Harlaque
