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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
47 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 47 reviews
May 23, 2023
Went back and forth online on a GMC truck. I essentially told them we were about $2500 off from making a deal. Over the weekend, I noticed the price dropped $2800, so I reached out to try and I essentially told them we were about $2500 off from making a deal. Over the weekend, I noticed the price dropped $2800, so I reached out to try and get a deal done. The next correspondence I received was that the truck was sold. The listing price had already dropped $2800, therefore I'm sure it sold for way less than the price offered to me. Shady dealing if you ask me. More
by aundrey_w
Employees Worked With
Dealership!!
September 15, 2021
Shelton Buick GMC did an excellent job in walking my wife and I through the process of purchasing a new Buick Envision. I would recommend their team to anyone. and I through the process of purchasing a new Buick Envision. I would recommend their team to anyone. More
by tomjackson
Employees Worked With
John Dey
August 25, 2021
We have leased many vehicles from Shelton Buick GMC over the years. Every time we are guaranteed wonderful service. We have also used their service dept. for all our servicing needs with the same proven gu the years. Every time we are guaranteed wonderful service. We have also used their service dept. for all our servicing needs with the same proven guarantee. More
by Mawebbs
Employees Worked With
Brandon Jessel
June 25, 2021
Shelton Buick GMC did a great job. We spoke with Jeanne and she was a pleasure to work with via email and phone. I knew the exact vehicle I wanted and Jeanne and Bill worked out a great deal for us. and she was a pleasure to work with via email and phone. I knew the exact vehicle I wanted and Jeanne and Bill worked out a great deal for us. If I can give you one piece of advice: Do all your pre-work before you go-to the dealership (Credit App, Insurance, Photos of ID, etc.). We were able to do all the pre-work beforehand and essentially walked into the dealership, signed some forms and got the keys. David in Finance did a great job of discussing all the different protection packages and allowed us sufficient time to read all the forms. Bill walked us through all the new features of the car and we were on our way. It was such a quick and pleasant visit. I highly recommend Shelton Buick GMC! Keep up the good work! More
by EncoreGX
Employees Worked With
Jeanne, Bill, David
