Serra Buick GMC of Rochester Hills

Great dealer. Great people. Always happy with my experience whenever I come into the dealership Great people. Always happy with my experience whenever I come into the dealership More

The service department was great! All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still All the Service advisors were attentive and my service advisor, Ron was exceptionally nice! Came in late afternoon on a Friday and they were still able to service my car that day. The only suggestion I have would be to install a snack vending machine in the waiting room. The coffee machine was a very nice one with several options. Also More

Everyone in the service department was friendly, helpful and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very m and professional - answered all my questions and addressed my concerns. I arrived on time and the service was immediately started, which iwas very much appreciated. Thank you for a very satisfied experience. More

Great advisor and service everything was explained and service was completed in a timely manner service was completed in a timely manner More

The service department was efficient. However, when I used my gm rewards they charged me the taxes. Fox Chevy does not do this. I found this interesting. However, when I used my gm rewards they charged me the taxes. Fox Chevy does not do this. I found this interesting. More

I brought my Buick Encore into Serra Buick to have the oil changed, tires check and general checkup. It took about two hours for all the car checks to be accomplished. The only thing that was not done is oil changed, tires check and general checkup. It took about two hours for all the car checks to be accomplished. The only thing that was not done is the car was not washed when the service was completed. More

My first time ever for auto services at Serra and it was outstanding! Ron Farmer Service Advisor diagnosed my engine problem immediately and explained the work to be performed and I was delightfully satisf outstanding! Ron Farmer Service Advisor diagnosed my engine problem immediately and explained the work to be performed and I was delightfully satisfied! Excellent first time visit and I will return to Serra next time. More

Superb service department. Top notch professionalism. Very customer focused. Highly recommend. Very speedy response time. Top notch professionalism. Very customer focused. Highly recommend. Very speedy response time. More

The workers at the dealership are very friendly and I love going there. The work on my vehicle is always awesome. love going there. The work on my vehicle is always awesome. More

Ron farmer is the best service individual I've ever been associated with he used to work at Crestview and I have followed him over here as many customers that I have talked to have left Crestview to go and associated with he used to work at Crestview and I have followed him over here as many customers that I have talked to have left Crestview to go and follow Ron he's the best thing that you have hired in a long time More