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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
101 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 101 reviews
February 15, 2026
Best dealership ever . My car had rear camera issue and the part was ordered and when part came in they said it will take two days to replace it. I requested them for loane My car had rear camera issue and the part was ordered and when part came in they said it will take two days to replace it. I requested them for loaners car but said it has availability in March end . However they booked me loaners car from car rental company. Even they helped me with shuttle for going to hertz. Excellent service and great customer service. More
by gaurav
Employees Worked With
February 14, 2026
Ron was amazing. Dealer 100% recommended. Great service, freat support, super fast, comfortable area if you want to stay and wait. Dealer 100% recommended. Great service, freat support, super fast, comfortable area if you want to stay and wait. More
by mariana.rasoilo
Employees Worked With
February 09, 2026
Ron Farmer did a fantastic job helping me get the warranty company to approve the required repairs and lined up a rental vehicle. Ron did a great job keeping me updated on the status of the repairs. warranty company to approve the required repairs and lined up a rental vehicle. Ron did a great job keeping me updated on the status of the repairs. My only disappointment was how long it took to get the necessary parts for the repair ( nothing that Mr Farmer could influence). Overall the service was great. More
by Grohoski
Employees Worked With
February 09, 2026
Ron was very friendly and knowledgeable, he was able to help get me in and out in a timely manner. Fantastic service. Keep up the great work help get me in and out in a timely manner. Fantastic service. Keep up the great work More
by RJF
Employees Worked With
February 08, 2026
My service expert Ron Farmer did a fantastic job. Ron went out out of his way to work with my warranty company to get the necessary approvals. Ron worked with the car rental to arrange for a vehicl Ron went out out of his way to work with my warranty company to get the necessary approvals. Ron worked with the car rental to arrange for a vehicle. Ron also kept me informed on the status of my vehicle. Kudos to Mr. Farmer. More
by grohoski
Employees Worked With
February 06, 2026
Great service from start to finish. Ron and the team were friendly, quick, and very thorough.I really appreciated the transparency and quality of work. Will be back! Ron and the team were friendly, quick, and very thorough.I really appreciated the transparency and quality of work. Will be back! More
by Natjaree789
Employees Worked With
January 30, 2026
Ron is always a pleasure to work with; he makes having vehicle maintenance enjoyable instead of dreadful with his positive and polite disposition! vehicle maintenance enjoyable instead of dreadful with his positive and polite disposition! More
by maxwell0462
Employees Worked With
January 27, 2026
Very happy with the service visit. Unexpected repair and had me out of there in under an hour. Unexpected repair and had me out of there in under an hour. More
by frhuyberts
January 25, 2026
Very helpful in getting my car taken care of, and they were very pleasant as well were very pleasant as well More
by rochelle53
Employees Worked With
January 22, 2026
The services performed at Serra Buick have always been completed to my satisfaction. Personnel are very curtious, knowledgeable and focused on helping to maintain my car. completed to my satisfaction. Personnel are very curtious, knowledgeable and focused on helping to maintain my car. More
by Jay Jay
