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Serra Buick GMC of Rochester Hills
Rochester Hills, MI
93 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 50 service reviews
April 22, 2026
Been a favorite for 30 years. Always customer friendly. Love they always have a porter Always customer friendly. Love they always have a porter More
by hold_non
April 03, 2026
Ron saw the problem with my vehicle (battery) and did a good job in getting my car serviced properly. good job in getting my car serviced properly. More
by twietchy
March 31, 2026
Ron was great. He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unsched He helped me out tremendously! He was professional and nice. Answered calls, texts and all questions in a timely manner. No one likes getting unscheduled serivce done on their vehicle, but Ron made that situation a happy one. Thank you Ron. More
by Josephine (Giuseppa) Falzetta
Employees Worked With
March 29, 2026
My car had an issue and it was solved faster than I would expected. Good service overall. expected. Good service overall. More
by oscarlpujol
Employees Worked With
March 29, 2026
I have always had excellent service at Serra Buick. However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up However, this particular visit was less than spectacular. Ron wrote up the invoice for AC Delco parts and was more than helpful. When I picked up the car a day later than was promised I discovered from the invoice that OEM parts had been installed. The bill was substantially more than I expected. Thankfully, when I went to pay, the receptionist suggested I use my accumulated points to pay for the repairs. I ended up paying only $81 for the oil change and repairs. This was a godsend because I am retired and on a fixed income. More
by margeshepard
Employees Worked With
March 25, 2026
My favorite dealership service department around! These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always These guys are the BEST and always take amazing care of me. Ron is amazing and I look forward to working with him again in the future. I also always have to give compliments to the service department manager, Jayson McGuire, because he is the best around and that is no exaggeration. He has always taken care of me and I could not recommend him and his team enough. Thank you all for all that you do!!! More
by jenniferjar92
Employees Worked With
Other Employees :
Jayson McGuire
March 24, 2026
Ron was very helpful with handling my car's service. He also was helpful when I needed to return the car for something that was missed. He also was helpful when I needed to return the car for something that was missed. More
by jccjr10
Employees Worked With
March 23, 2026
Consistently delivers excellent customer service while respecting customers’ time and needs, creating a positive and pleasant experience. respecting customers’ time and needs, creating a positive and pleasant experience. More
by Invision
Employees Worked With
March 15, 2026
Ron Farmer helped me out considerably with a check engine light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. light issue. Set up an appointment for bringing my vehicle in. Really recommend Ron and Serra Buick. More
by mikeburnski
Employees Worked With
March 12, 2026
Great dealer. Great people. Always happy with my experience whenever I come into the dealership Great people. Always happy with my experience whenever I come into the dealership More
by Carolyn
