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Serra Ford Farmington Hills - Service Center
Farmington Hills, MI
111 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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111 Reviews of Serra Ford Farmington Hills - Service Center
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December 19, 2007
This is one of the worst Ford dealerships in the Oakland county area. I went and bought 6 cars - yes 6 cars thru them in a period of 5 years. Only returned to them because the salesman was awesome. The p county area. I went and bought 6 cars - yes 6 cars thru them in a period of 5 years. Only returned to them because the salesman was awesome. The problem is even with a great salesman, their service was horrible. I never knew the status of my vehicle. I was left stranded without at vehicle at 5pm many a service appointments. Their used care sales manager is a crook - to put it nicely. We took our last truck to them, even said that a chevy dealer would give us a better price for the trade in, and he still wouldnt budge. I later bought my car from another Dealership because my salesman moved up at tom holzer. I am a ford family, but this dealer is horrid.. More
by fordgirl
Employees Worked With
Service representative
