Serra Ford Farmington Hills - Service Center

Being a new resident to the area, Tom Holmes was very friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. More

They take very good care of my vehicle in the service department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estim department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estimate. More

Went in for oil change, service was prompted, personnel we friendly and helpful, delivery was on time. Thank you for good service. I will be back. we friendly and helpful, delivery was on time. Thank you for good service. I will be back. More

I was happy with my service also the time it took to complete my service was as promised. complete my service was as promised. More

I always take my vehicle to Serra Ford. They do excellent service work, and the staff are very friendly They do excellent service work, and the staff are very friendly More

Jennifer listened to my concerns and she suggested a solution that worked for us. Both cars needed work. She made all the arrangements and had our last car delivered to our condo. Due to illness we are solution that worked for us. Both cars needed work. She made all the arrangements and had our last car delivered to our condo. Due to illness we are down to one driver so that was a huge help! More

I had some trepidations when my longtime favorite Ford dealership was replaced by Serra. However, my 1st visit (for service) put them to rest. I'll soon be back to sleep my '24 model. dealership was replaced by Serra. However, my 1st visit (for service) put them to rest. I'll soon be back to sleep my '24 model. More

I appreciate the quick response on my recent tire, rotation, and repair. Your dealership is very organized and all the personnel very pleasant. rotation, and repair. Your dealership is very organized and all the personnel very pleasant. More

I scheduled an appointment time to bring the escape in to the dealership. I was impressed by timeliness of the service advisor and his attention to detail. As well, he communicated progress in a timely fash the dealership. I was impressed by timeliness of the service advisor and his attention to detail. As well, he communicated progress in a timely fashion. Since the repairs were completed we have been pleased with how the escape drives and performs. Thank you for the excellent service. More

Pleasant, willing to work with you, ride share, great customer service and great experience overall customer service and great experience overall More