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Serra Honda Grandville
Grandville, MI
3,806 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Verified Customer
October 25, 2026
Probably, the service was fair ish. My frustration was more with the problem that was known as a poor design. I had to replace piston rings because of the eco mode. I am apparently just My frustration was more with the problem that was known as a poor design. I had to replace piston rings because of the eco mode. I am apparently just outside of warranty coverage, but my trust and confidence in Honda has been removed. They didn't partner with me at all to cover it. I bought a Honda because they are suppose to be solid way past 200,000 miles. This was a 126,000 miles. Honda considers this acceptable and my bill to fix. No apologies, no discount on parts or labor. So why pay extra for a Honda? I can save thousands by getting a different brand as apparently this issue is common and really expensive to fix More
by Danvanderklok
Employees Worked With
Not his fault
October 25, 2026
It was very easy to make an appointment. So glad I could get it in right away. Unfortunately the computer system was down and I need to return to get my car updated. Not upset about that, bu So glad I could get it in right away. Unfortunately the computer system was down and I need to return to get my car updated. Not upset about that, but it's another trip to come in. More
by Devriesjoel97
October 25, 2026
I have always been a ford owner. I decided to try a Honda Hybrid because of the dependability and gas mileage. I worked with Hannah at Serra and have been very satisfied with her an I decided to try a Honda Hybrid because of the dependability and gas mileage. I worked with Hannah at Serra and have been very satisfied with her and the service I received. More
by jmaring42
Employees Worked With
Hannah in sales and Cam in service.
October 24, 2026
Easy and stress free. Serra Honda in Grandville is easy to work with and trustworthy. All my interactions with them, from buying my new car to having it serviced, is hassl Serra Honda in Grandville is easy to work with and trustworthy. All my interactions with them, from buying my new car to having it serviced, is hassle free and straightforward. I highly recommend Serra Honda. More
by meg.brinkman
