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Serra Honda Grandville
Grandville, MI
1,749 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,749 reviews
December 02, 2025
Informative, precise, volunteered procedures for receiving refund for extended warranty claims. He is currently helping me attain a good deal on a new car. receiving refund for extended warranty claims. He is currently helping me attain a good deal on a new car. More
by sadowski_joseph
Verified CustomerEmployees Worked With
Price
December 02, 2025
Rick was great. He was very professional and a great communicator and made the car buying process really go smoothly. We had a wonderful experience. He was very professional and a great communicator and made the car buying process really go smoothly. We had a wonderful experience. More
by dawnmpost
Employees Worked With
Rick
December 02, 2025
We used the chat online initially, set up a time with Drew, and he had the car ready for us to test drive when we showed up. He knew all the features, answered our questions, and facilitated a smooth tra Drew, and he had the car ready for us to test drive when we showed up. He knew all the features, answered our questions, and facilitated a smooth trade-in and lease setup. More
by ryansabatke
Employees Worked With
Drew Shafer
December 01, 2025
The car was prepped and detailed wonderfully. All scratches and dents were taken care of. I am very pleased with the preparations made by the dealership. However, I was very surprised by the lack All scratches and dents were taken care of. I am very pleased with the preparations made by the dealership. However, I was very surprised by the lack of communication on the part of the sales team. I did not gat a call during the weeks I waited for the car to become ready. I called and left messages, and received only one call as a response. I would rather have a salesperson give me ongoing updates. This provides a sense that the sales team wants to be energetic and involved professionally with the buyer. I did not get the impression communication was a high value. Also, the financing person could have provided clearer details - I felt a bit rushed along and missed some important details. He did provide good follow-up, but the experience would have been better with more time given to digest all of the information. More
by 991ministries
Employees Worked With
Drew, Brian
November 30, 2025
Very helpful The dealership was very flexible working around my work schedule and other commitments. They went above and beyond to help me get the vehicle I wanted around my work schedule and other commitments. They went above and beyond to help me get the vehicle I wanted More
by rachelhuvaere
Employees Worked With
Kim Berends
