Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Honda Grandville
Grandville, MI
3,807 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,808 reviews
October 18, 2026
Handoff of my car was very smooth, wait time was reasonable, information from Phil was clear, and an error made by the previous service provider that I went to was caught and corrected. reasonable, information from Phil was clear, and an error made by the previous service provider that I went to was caught and corrected. More
by enamgun
Verified CustomerEmployees Worked With
Phil Price
October 18, 2026
Everyone was willing to help out and answer questions without be overbearing, very professional. Kim had tons of knowledge and went over and above explaining the vehicle. The only thing that I thought without be overbearing, very professional. Kim had tons of knowledge and went over and above explaining the vehicle. The only thing that I thought could be better is when I met with financing, I was given a price and then they talked about add on warranty, which I was not prepared for since I was paying cash for my vehicle. Suggest that that conversation should be done before you are picking up your vehicle. Felt like I was put on the spot to make that decision. More
by tobah2
Employees Worked With
Kim Berends
October 18, 2026
Dwaine was amazing! After arriving, I had something come up at home and need to leave quickly. Dwaine worked some magic and got the services completed in half to time th After arriving, I had something come up at home and need to leave quickly. Dwaine worked some magic and got the services completed in half to time they told me! So thankful! Dwaine is the best and the reason we drive so far to come to Serra Honda More
by jessicaleighimages
Employees Worked With
Dwaine Scheller
October 18, 2026
Outstanding level of customer Service in the service department always feel confident and comfortable with Dwain in service department department always feel confident and comfortable with Dwain in service department More
by pmiltonp
Employees Worked With
Dwain in service as always when I'm in MI
