Serra Honda Grandville

I was very pleased with the whole process of obtaining my new car. You took care of all the details efficiently. You worked with me to answer all my questions. It's nice to know that whenever I need anythin new car. You took care of all the details efficiently. You worked with me to answer all my questions. It's nice to know that whenever I need anything you will be there for me. AND, most important, I love it😊 Kimberly Berends was the one I worked with and she was terrific. . More

I had a wonderful experience with Jason Chudzinski who found me just what I was looking for for a Honda CR-V. He was thorough in showing us features of the various cars we looked at, patient with our ques found me just what I was looking for for a Honda CR-V. He was thorough in showing us features of the various cars we looked at, patient with our questions, timely with communication, and gave overall great service! The purchasing process was also fairly easy. More

My wife brought in herv2025 HRV for an oil change and to learn what is recommended for first 15000 Mile checkup. What was a simple $70 oil change morphed into $293 without any realistic improvement to the v learn what is recommended for first 15000 Mile checkup. What was a simple $70 oil change morphed into $293 without any realistic improvement to the vehicle. I think your service process is organized to 'hose' an innocent consumer. Shame on you! My wife wants to go to a team who cares about her needs and not to be taken advantage of. Not sure if we will come back. More

Went over and above to keep me informed of the problem and progress made, encouraged me to contact my insurance agent and helped me obtain a loaner car during the entire work process and progress made, encouraged me to contact my insurance agent and helped me obtain a loaner car during the entire work process More

Prompt scheduling, explained things well, friendly and competent Trustworthy, would recommend him to other people competent Trustworthy, would recommend him to other people More

They got my car in for an appt very quickly, updated me via text (very helpful and convenient), and finished my car the same day! I appreciate the attention to detail by the mechanics and the prompt commun via text (very helpful and convenient), and finished my car the same day! I appreciate the attention to detail by the mechanics and the prompt communication from Cam. I highly recommend the Serra Honda service dept! More

My experience with service was great as always. But the texting that came to me regarding an offer on my vehicle really turned me off, it was ridiculous. But the texting that came to me regarding an offer on my vehicle really turned me off, it was ridiculous. More

I was treated courteously, promptly, and with honesty Cohen was excellent to work with and very communicative in text and in person Cohen was excellent to work with and very communicative in text and in person More

They were super friendly got us in right away we didn't have to wait long it was just an overall great experience have to wait long it was just an overall great experience More

Worked with the other salesman named Aaron there too, both excellent Both very knowledgeable , friendly, very helpful both excellent Both very knowledgeable , friendly, very helpful More