Serra Honda Grandville

quick service response by Duane Scheller We had 24 hours to get many repairs done to my sons 2002 CRV. Duane Scheller made sure all the major and minor repairs were complete by 12pm the fo We had 24 hours to get many repairs done to my sons 2002 CRV. Duane Scheller made sure all the major and minor repairs were complete by 12pm the following day. I can't say enough about Duanes abilty to work with the mechanics, manage the workload and satisfy cusotmers on top of that with extra effort service. Duane understands customers and how satisfy their service requirements. Thanks Matt Reitter\616-915-9550cell More

Great service - as usual! Dwain was great in scheduling my car for service that was recommended and for adding an oil change and tire rotation. The car was done by the end of t Dwain was great in scheduling my car for service that was recommended and for adding an oil change and tire rotation. The car was done by the end of the day, as promised. If needed, Dwain had offered to set up a rental for the day, at a discount. I've done this several times and have always been happy. More

Excellent it was great to deal with nice people It was grea,t to deal with Ryan and he did a wonderful job of presenting this new pilot to us from sales to final delivery. We will be back for the ne It was grea,t to deal with Ryan and he did a wonderful job of presenting this new pilot to us from sales to final delivery. We will be back for the next new car. More

oil change Efficient, quality service with friendly workers. I scheduled an oil change and contributed canned food items to a food drive, so the oil change was f Efficient, quality service with friendly workers. I scheduled an oil change and contributed canned food items to a food drive, so the oil change was free. More

My Honda Dealership!!! As I have a very busy schedule I I always schedule a service with Dwain . The help he provides me always makes me feel that I am important to him and As I have a very busy schedule I I always schedule a service with Dwain . The help he provides me always makes me feel that I am important to him and the dealership. More

Dwain Scheller provides service EXCELLENCE every single time I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwa I have been so pleased to work with Rivertown Honda for years, as I see them as a true partner in keeping my family vehicles safe and on the road. Dwain Scheller takes the time to truly "understand" my needs as a repeat client, and consistently goes above and beyond to meet them. Dwain always greets me by first name, remembers previous conversations we've had and asks me about updates, etc. He truly cares about what is important to me as a client, which makes me feel comfortable returning time and time again. Service work is always done in a timely fashion, and done correct the first time. I continue to be thankful for Rivertown Honda's service excellence, every single time! More

Tust! Kim Berends was very professional and yet friendly. Over a period of time both my wife and I felt we could trust Kim. That is something I have never Kim Berends was very professional and yet friendly. Over a period of time both my wife and I felt we could trust Kim. That is something I have never experienced with other auto sales people. More

The place to go. I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready bef I needed to have my Honda serviced and took advantage of the $18.95 special as I have done before. There was no one in line and the car was ready before I had hardly gotten into my second bag of complimentary pop corn. More

Very happy I went in with 2 of my kids knowing I wanted the Honda Odyssey and Rivertown Honda had exactly what I wanted. The kids kept busy in the kids area whil I went in with 2 of my kids knowing I wanted the Honda Odyssey and Rivertown Honda had exactly what I wanted. The kids kept busy in the kids area while I purchased our new vehicle. More

30,000 maintenance Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In Dwain explained how necessary the maintenance was without being pushy. I'm extremely pleased with the service I have received from this dealership. In fact I am an hour away and make the drive knowing they have my best interest when it comes to my vehicle. More