Serra Honda Grandville

They are thorough and were quick to take care of my vehicle when I go in for service. vehicle when I go in for service. More

This was my first time buying a Certified Pre-Owned Honda and everyone was very knowledgeable throughout the entire process. No pressure and a quick closing process; we are very happy with our new to us CR- and everyone was very knowledgeable throughout the entire process. No pressure and a quick closing process; we are very happy with our new to us CR-V. More

We were kept well informed about the repair. There were no hidden charges, what we were quoted was the price. Communication was prompt, friendly and professional. There were no hidden charges, what we were quoted was the price. Communication was prompt, friendly and professional. More

The team at Serra Honda was extremely helpful and kind. I was very impressed with the service they provided. Jeremy C and Mike L were absolutely outstanding. I went in with high standards and they were abl I was very impressed with the service they provided. Jeremy C and Mike L were absolutely outstanding. I went in with high standards and they were able to help me find the perfect fit, they checked every single one of my boxes. I have never had such a pleasant experience with a dealership. I highly recommend Serra Honda. Thank you to Jeremy and Mike for making my experience so great! More

I brought my vehicle here for an oil change. It took them 45 minutes. After I left I had 2 dash lights turn on - ABS and Check Engine light and my engine cover was missing. They wanted to charge It took them 45 minutes. After I left I had 2 dash lights turn on - ABS and Check Engine light and my engine cover was missing. They wanted to charge me a diagnostic fee to fix whatever they screwed up and then never gave me my engine cover back. I don't even understand why they would have removed my engine cover just to change my oil. It was also a complete inconveniences having to bring my vehicle back because they ended up having my vehicle for over 24 hours! I had purchased extended water on my Honda when I bought it and it's unreal the hoops we had to jump through. I've always gone to oil change places prior to this in which I'd sit in my car while they worked on it. This is the first place I've ever brought my vehicle where they take your vehicle into a garage that you can't even see into from the waiting area to take my vehicle and It typically takes maybe 15 minutes to get my oil changed anywhere else, why did it take 45 minutes!? I'll never be bringing my vehicle back here EVER. More

Very courteous and knowledgeable team members. Service center was well organized. Sales team member Adolfo was very helpful. Service center was well organized. Sales team member Adolfo was very helpful. More

Serra Honda -Easiest car purchase I have ever experienced. Everyone was very nice, including the incredible preowned sales manager, which is usually never the case! And, I received more for my tr experienced. Everyone was very nice, including the incredible preowned sales manager, which is usually never the case! And, I received more for my trade-in vehicle than expected. A totally pain-free experience all the way! How many people can say that? I will definitely endeavor to buy my next car from Serra Honda and will definitely tell anyone in the market for a new or preowned vehicle about Serra Honda. Their service department is great also. More

I have been going not this dealership since I purchased my 2011 crv. My contact is with Dwain Scheller who is always keeping me up to date with scheduled maintenance. If I have an emergency issue like a de my 2011 crv. My contact is with Dwain Scheller who is always keeping me up to date with scheduled maintenance. If I have an emergency issue like a dead battery or an engine light he always manages to get me into service right away. Everyone I am interact with at Serra Honda is always friendly and helpful. Highly recommend this dealership. More

I made an appointment for a routine oil change and tire rotation, and the car was in and out in less than an hour! rotation, and the car was in and out in less than an hour! More

Kind Courteous clean ! We drove over an hour to a Honda Dealer and we were super happy with our entire experience getting routine service and we will be returning for all o We drove over an hour to a Honda Dealer and we were super happy with our entire experience getting routine service and we will be returning for all our future maintenance nerds More