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Serra Honda Grandville
Grandville, MI
2,990 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,992 reviews
Verified Customer
April 30, 2026
Best I've ever been treated. They didn't rush me and let me ask questions. I didn't feel like 'just another customer.' I felt like I mattered. They didn't rush me and let me ask questions. I didn't feel like 'just another customer.' I felt like I mattered. More
by mdshea53
Employees Worked With
Conner
April 30, 2026
This is our 2nd vehicle with Serra Honda Grandville and Kim. She is awesome, low pressure and gives everything to you straight so we could make the best purchase decision for our family Kim. She is awesome, low pressure and gives everything to you straight so we could make the best purchase decision for our family More
by armybosn
Employees Worked With
Kim Berends
April 30, 2026
Knowledgeable, professional, courteous sales & finance. When picking up my car I had limited time and they made it happen for me! When picking up my car I had limited time and they made it happen for me! More
by kbuckallew
Employees Worked With
Michael Vagel- sales, Jeff Jones finance
April 30, 2026
I was told they sometimes give the brake info as part of the routine inspection and that it was 'hit or miss.' I have always been told about the brake pads after oil changes before. Either the inspection me the routine inspection and that it was 'hit or miss.' I have always been told about the brake pads after oil changes before. Either the inspection means something or it doesn't. Not a very good experience this time. More
by Rachel.Cooper025
Employees Worked With
Cam
April 30, 2026
So far, so good. A few hiccups with the condition of my vehicle upon delivery. 1. Loose fog lamp driver's side. 2. Loose rear wiper. 3. Minor paint issue, I was told A few hiccups with the condition of my vehicle upon delivery. 1. Loose fog lamp driver's side. 2. Loose rear wiper. 3. Minor paint issue, I was told to contact the warranty company who did my paint protection. Seems odd, as the car had less than 500 miles at the time. I think your service department is great, I don't feel that way about the sales department. Treatment was great during the purchase process, not so much after I was sent home with my car. I give the car a 9 out of 10. More
by s.fosterlake
Employees Worked With
Dwain
