Serra Honda Grandville
Grandville, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We were exceptionally pleased with Dan Westrate. He is a good listener and kind. I felt comfortable dealing with him and our transaction was very smooth and my questions were answered when my br He is a good listener and kind. I felt comfortable dealing with him and our transaction was very smooth and my questions were answered when my brain could tolerate the information. Even though the Honda dealership in GR is very close to my home, I feel we will be dealing with Dan in Grandville because I trusted him and I didn't feel comfortable with the GR dealer. More
Communication was lacking a bit and slower than what was discussed with me the day beforehand. All communications were made via text message, a phone call would’ve been appreciated to discuss details of a b discussed with me the day beforehand. All communications were made via text message, a phone call would’ve been appreciated to discuss details of a big vehicle repair. I was told my vehicle would be ready next day and it was not ready until after the weekend, which I totally understand not having a part in stock but again, lack of communication. I received a sincere apology and the service advisor made up for the troubles involving the miscommunication. More
Dwain was professional and helpful. He is very knowledgeable. We now received a coupon for an oil change for $45, after I got my oil change. I would love to get that coupon when I sched He is very knowledgeable. We now received a coupon for an oil change for $45, after I got my oil change. I would love to get that coupon when I schedule an oil change. Or get it so I can use it on a change, and not after where it will expire before I can use it. More
Davin understood the frustration I was having even though the tech was not able to recreate the problem. Over the course of the next several days, he remained in contact with me, helping to document the situ the tech was not able to recreate the problem. Over the course of the next several days, he remained in contact with me, helping to document the situation and was able to work with Honda to help me find a solution. I was highly impressed. More






