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Serra Honda Grandville
Grandville, MI
3,806 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 3,806 reviews
August 25, 2026
Courteous, on time, done when promised, just perfect. Service rep very knowledgeable. Helpful. Ran fast when i left my garage door opener in loaner. Service rep very knowledgeable. Helpful. Ran fast when i left my garage door opener in loaner. More
by maryloufleis
Verified CustomerEmployees Worked With
I think last name adam not sure second desk by side door drive thru
August 23, 2026
Serra Honda Grandville took care of some post delivery issues on my 2024 Honda Ridgeline. Phil, Jesse and Kim were very accommodating with my concerns. Thanks Guys! issues on my 2024 Honda Ridgeline. Phil, Jesse and Kim were very accommodating with my concerns. Thanks Guys! More
by kpoest
Employees Worked With
Phil Rosser, Jesse Scott & Kim Berends
August 23, 2026
I originally brought my car in because I was hearing a noise. I was told the problem was related to the suspension, and I paid almost $1,500 to have that repaired. I picked up the car, but the very next d noise. I was told the problem was related to the suspension, and I paid almost $1,500 to have that repaired. I picked up the car, but the very next day I started hearing another noise, particularly from the front. I brought the car back, and this time I was told the issue was with the front brakes and was charged another $542. My concern is that the brake problem should have been identified during the first inspection, especially since I brought the car in specifically because of a noise. No one explained to me why the brakes weren’t found or mentioned during the first inspection. I understand that sometimes a vehicle can have more than one problem, but I feel like I paid for an inspection and repair without being given a complete diagnosis. I would appreciate an explanation of what was inspected the first time and why the brake issue wasn’t identified. I lost two days of work because of this, the situation could have been handled better. More
by Mhelanie_s
Employees Worked With
Dyawne
