Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Honda Grandville
Grandville, MI
3,806 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,807 reviews
Verified Customer
August 13, 2026
I really don't want to. You've texted me four times now and are apparently not satisfied with my answers. I paid Honda to do a job and they did it, I hope to the best level You've texted me four times now and are apparently not satisfied with my answers. I paid Honda to do a job and they did it, I hope to the best level of quality. My tires haven't fallen off yet, so that is good. These surveys are stupid. If a worker didn't do what was expected, don't you think the customer would complain? I only answered 'excellent' because I know anything less than that implies your workers didn't do their jobs. You should just ask whether the service was satisfactory or not. Excellent?? No, I didn't get a complimentary shoulder massage or even a complimentary car wash. There were no bon-bons or shrimp cocktail available nor were there any balloon animals or race car simulators. If you had stuff like that, excellent could be plausible but since they just did what they were supposed to do, my 'excellent' just means satisfactory. Now leave me alone unless you're going to give me new tires for free. More
by cdcg19
Employees Worked With
Connor Allen
August 13, 2026
Service took way too long. Vehicle had been finished for at least 15 minutes before any one told me it was done. For some reason, this place can't get my email right. Vehicle had been finished for at least 15 minutes before any one told me it was done. For some reason, this place can't get my email right. More
by larry.roehr
Employees Worked With
Phillip
August 13, 2026
Maranda is always so friendly and great to work with. She makes it clear she wants me to get ahold of her with any questions or concerns. I highly recommend her! She makes it clear she wants me to get ahold of her with any questions or concerns. I highly recommend her! More
by lauravanisko
Employees Worked With
Maranda
August 12, 2026
Purchasing our new Honda CRV was an unexpected pleasure at Serra. Everyone that we dealt with was professional, efficient, and had a sense of humor. at Serra. Everyone that we dealt with was professional, efficient, and had a sense of humor. More
by thebrownz1316
Employees Worked With
Drew,Brian
August 12, 2026
Very friendly and informative Always gives you information that is needed and answers all questions or concerns we have at anytime information that is needed and answers all questions or concerns we have at anytime More
by sarajoroelofs
Employees Worked With
Dwain sneller I believe is his name at grandville
