Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Honda Grandville
Grandville, MI
3,807 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,808 reviews
August 03, 2026
Very clean and everyone is very friendly and accommodating I like the waiting room area. It has lots of seating and even private spaces for people accommodating I like the waiting room area. It has lots of seating and even private spaces for people More
by Cmonaline
Verified CustomerEmployees Worked With
Dwain Scheller
August 01, 2026
I was given a 8:45 appointment and told that service would take 4 hours. I went next door to have breakfast and kill some time and returned 1.5 hours later to see my car still sitting in the parking lot would take 4 hours. I went next door to have breakfast and kill some time and returned 1.5 hours later to see my car still sitting in the parking lot not even touched. I had travel an hour for the appointment and although I was done within the 4 hours was a bit disappointed to find out the service recall only takes approximately 1.5 hours. I guess if scheduled properly service could be done in a more timely manner and avoid prolong waiting time. Other than that I was satisfied with the job. More
by northstar0067
Employees Worked With
Conner Allen
August 01, 2026
Great Service! Phil was very helpful and explained everything to me. The courtesy shuttle service made it very convenient! Phil was very helpful and explained everything to me. The courtesy shuttle service made it very convenient! More
by jamesfongers
Employees Worked With
Phil and courtesy driver.
August 01, 2026
Knowledgeable and respectful staff, prompt and reliable service, explains work that needed to be done. I also appreciated being able to communicate through text messages service, explains work that needed to be done. I also appreciated being able to communicate through text messages More
by skipper2018
Employees Worked With
I believe it was Phil and Devin
August 01, 2026
I bought the Honda Accord as my first car purchase since 2012. I was due. I like the car, and I appreciate the wonderful service as provided by Kim B, the sales associate. She even taught me how to figure 2012. I was due. I like the car, and I appreciate the wonderful service as provided by Kim B, the sales associate. She even taught me how to figure out the bells and whistles. More
by dwbiker
Employees Worked With
Kim Berends and a finance man
