Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Honda Grandville
Grandville, MI
3,805 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,806 reviews
Verified Customer
November 05, 2026
When I went to leave - I had a wet substance all over my seat, arm rest and center council. If I had to guess, I would say it was sweat from whoever moved my car seat, arm rest and center council. If I had to guess, I would say it was sweat from whoever moved my car More
by Tandt7381
Employees Worked With
Phil and he was PHENOMENAL!!!
November 05, 2026
Luis is awesome . .. He made the whole experience easy and straightforward..he went above and beyond to accommodate special requests for vehicle delivery .. He made the whole experience easy and straightforward..he went above and beyond to accommodate special requests for vehicle delivery More
by Bahaa
Employees Worked With
Luis Sandoval
November 04, 2026
Have been a customer with Serra(Rivertown) Honda since 2005. Very friendly and very knowledgeable. I feel like they put you at ease and it is more of a relationship than a transaction. 2005. Very friendly and very knowledgeable. I feel like they put you at ease and it is more of a relationship than a transaction. More
by joe.vanslooten
Employees Worked With
Hanna Taylor
November 04, 2026
Service was quick. Phillip was attentive. Great experience once again. Thank you. Service was exceptionally quick. Phillip was attentive and responsive. Great experienc Phillip was attentive. Great experience once again. Thank you. Service was exceptionally quick. Phillip was attentive and responsive. Great experience once again. Thank you. More
by ELISEDALSETH
Employees Worked With
Philip
November 04, 2026
We have been using Serra Honda for over 15 years and always return because the dealership has a great inventory and treat us very well. Their service department is top notch too. always return because the dealership has a great inventory and treat us very well. Their service department is top notch too. More
by jeffmied
Employees Worked With
Bronwen Fischer , Brian Miller
November 04, 2026
Bronwen was very helpful in explaining our options. We were considering purchasing the Honda civic that the lease term was ending on. After weighing all options we leased a 2027 Honda HR-V. We were considering purchasing the Honda civic that the lease term was ending on. After weighing all options we leased a 2027 Honda HR-V. More
by jeffmied
Employees Worked With
Bronwen Fischer
