Serra Honda Grandville

Vehicle done on time as promised for the price we were expecting. Service advisor was very professional and explained the repairs well. expecting. Service advisor was very professional and explained the repairs well. More

I needed a coating applied to a new windshield and the company said your dealership could do it. Even though Cohen hadn't dealt with this before, he helped me to get in right away and took care of everyth company said your dealership could do it. Even though Cohen hadn't dealt with this before, he helped me to get in right away and took care of everything. More

I needed a coating applied to a new windshield and the company said your dealership could do it. Even though Cohen hadn't dealt with this before, he helped me to get in right away and took care of everyth company said your dealership could do it. Even though Cohen hadn't dealt with this before, he helped me to get in right away and took care of everything. More

Serra Honda is a trustworthy dealership. I always have a great experience. Greg is amazing. I have now bought 3 vehicles from him. I always have a great experience. Greg is amazing. I have now bought 3 vehicles from him. More

This dealership did not have everything ready to complete the sale. We had to wait a few days for them to obtain the MSO before finishing the deal. It was inconvenient for us and extra work for our insuran the sale. We had to wait a few days for them to obtain the MSO before finishing the deal. It was inconvenient for us and extra work for our insurance company. More

They were very accommodating throughout the entire process. The car was driven to my home so that I could test drive it. I was able to complete the sale with in the day and drive the car home. There process. The car was driven to my home so that I could test drive it. I was able to complete the sale with in the day and drive the car home. There was no pressure throughout the process! Very friendly and understanding! More

Dan Westrate was a joy to work with! He listened well to what we were looking for in a vehicle. He was very knowledgeable and showed us some great options! We chose 4 cars to look at tha He listened well to what we were looking for in a vehicle. He was very knowledgeable and showed us some great options! We chose 4 cars to look at that evening. We didn’t look at the 4th car, because we loved the 3rd car he showed us and bought it. Though we ran past his going home hours, he didn’t rush us. Thank you for all your help Dan! We are enjoying our new car!!! More

Overall customer service and experience was great. However, the vehicle started having problems a week after purchase. One problem was the starter, which ended up being a missing ground bolt so that w However, the vehicle started having problems a week after purchase. One problem was the starter, which ended up being a missing ground bolt so that was an easy fix. That problem almost got us into an accident because the vehicle has the auto shut off feature, and it didn't start back up as we were coasting back onto a main road. Also, the check engine light came on a few days after purchase. Now, the left rear taillight is out which is LED. I hope it just needs a new taillight assembly. Hopefully nothing else becomes wrong with it. More

Very knowledgeable and kind to work with. Highly recommend. I take mt Honda to Serra for all my regular maintenance. Highly recommend. I take mt Honda to Serra for all my regular maintenance. More

Dealership is/was excellent. . sad that Honda Corporation software and or web portal for the Service department is subpar for their technicians who are servicing us customers. . sad that Honda Corporation software and or web portal for the Service department is subpar for their technicians who are servicing us customers. More