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Serra Honda Grandville
Grandville, MI
2,578 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,925 service reviews
Verified Customer
May 03, 2026
Extremely helpful Extremely helpful, respectful, and communicative. Addressed all questions I had in an informative way, clearly described, gave me options and respected my time and budget communicative. Addressed all questions I had in an informative way, clearly described, gave me options and respected my time and budget More
by andrea.drake9312
Employees Worked With
Cam Saber
May 03, 2026
Did the diagnostic for my slide door. However, the dealership wanted $1,000 for repairs, and my local repair shop only charged me $350 for the repair. I am tired of being ripped off by de However, the dealership wanted $1,000 for repairs, and my local repair shop only charged me $350 for the repair. I am tired of being ripped off by dealerships More
by wk2893
May 02, 2026
Fast and thorough service with clear explanations and personable communication. I trust Dwain to ensure that my car receives the highest quality of service personable communication. I trust Dwain to ensure that my car receives the highest quality of service More
by 4infinity8118
Employees Worked With
Dwain
May 01, 2026
I had my 105k service done. Had my oil changed and wiper blades replaced the week before. Same guy same dealership same appointment time. I had already scheduled with him I need Had my oil changed and wiper blades replaced the week before. Same guy same dealership same appointment time. I had already scheduled with him I needed a ride home and back. It was gonna take 8 hours. I had my car there by 8:25. He asks me if I need a ride. I'm like we already scheduled that. He said oh yeah. He says the shuttle will be along shortly. 50 minutes later I ask him about the shuttle. He said it should be here in 15. Then I end up riding around the state of Michigan with 3 other people and it took 55 minutes to get me home. Then I get my bill and I was charged again for oil and blades. I said we did that last week. He said oh yeah, my bad, good catch. Only got like $95 credit back. Even though the same service the week before cost $121. Think I was still charged for the labor. So just overall bad communication and attention to details. I don't mind waiting if I knew how long or even an idea. I could have had an uber pick me up. I'm straight up 44th st. Usually Cale is on point but missed big time on this go around. I get my Pilot serviced there exclusively More
by Stussee0077
Employees Worked With
Cale
