Serra Hyundai - Service Center

Excellent service good sandwiches Been a loyal customer since 2001. Have purchased a Tribute, RX8 Sinka, Miata Club MX5, Buick Encore Everyone is super nice and always accomadateing. Been a loyal customer since 2001. Have purchased a Tribute, RX8 Sinka, Miata Club MX5, Buick Encore Everyone is super nice and always accomadateing. Convienete on location More

After 6 months they still have my car in their shop Took my car in for minor repair. They messed up the engine and they had to replace it. They have had my car since before Christmas 2018 and it is no Took my car in for minor repair. They messed up the engine and they had to replace it. They have had my car since before Christmas 2018 and it is now June 15, 2019. We are paying the price for their mistake. Unbelieveable! More

Great car repair experience Had to have a recall and some other repairs done on my MAZDA. Personnel was friendly, polite and courteous. They had repairs done quickly and so far e Had to have a recall and some other repairs done on my MAZDA. Personnel was friendly, polite and courteous. They had repairs done quickly and so far everything is working great. Overall great experience. More

Serra Mazda A few years ago my Wife wanted a new car. We looked at other dealers first. Most were OK and had good cars. When we went to Serra Mazda we spoke with A few years ago my Wife wanted a new car. We looked at other dealers first. Most were OK and had good cars. When we went to Serra Mazda we spoke with Barry Brown. He treated us like good friends. We bought a Mazda 5. It has been completely reliable, fits our needs and has the accessories we wanted. We purchased a car care package for service. I would highly recommend it. I haven’t had to pay for anything except new tires until now. After 5 years we needed new brake pads. I had a $30 coupon for brake service but left it at home, the assistant service manager I was working with printed one off the website so I would get the discount. I would buy another vehicle from this dealership. More

Outstanding Excellent customer service! Every experience I have had with Serra Mazda in Trussville has been great. I am always treated with respect and greeted w Excellent customer service! Every experience I have had with Serra Mazda in Trussville has been great. I am always treated with respect and greeted with a smile, Everyone is accommodating to my time and needs as an individual. My latest encounter was with Jason in the service department. 5 Stars! I have 2 Mazda’s and have been a customer at Serra Mazda in Trussville for 18 years! No complaints! More

"REMARKABLE SERVICE" TJ, Thank your for excellent customer service ! I would like to Thank your company personnel at the customer service . TJ has excellent Customer se TJ, Thank your for excellent customer service ! I would like to Thank your company personnel at the customer service . TJ has excellent Customer service skills. He also provided timely and helpful advice regarding my 2012 Madza 6 . He alsways let me know all the important information regarding the my vehicle. TJ was extremely attentive and he listened to all my concerns with a great deal of patience.He also ensured that I received all the information regaurding. I was very thankful that TJ explained that replaceing the part will be better for my vehicle. Please accept my gratitude towards TJ and your customer care staff for their speedy and efficient services. I am really pleased with the knowledge and skills of your staff. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. Denise P More

Recalls When we dropped our car off the previous night, I didn't know there were 3 recalls on it. We were receiving notifications on just 1, so it was pleasan When we dropped our car off the previous night, I didn't know there were 3 recalls on it. We were receiving notifications on just 1, so it was pleasantly surprising to know that they fixed all 3 in one day, even though they were short of technicians. I appreciate the fact that when they were pressed to finish it, they made it happen by the time I got off from work. Thanks guys! More

Great experience Everyone was polite, and courteous and I would definitely return. But hopefully I won't have to on something bad. But I will return again and again Everyone was polite, and courteous and I would definitely return. But hopefully I won't have to on something bad. But I will return again and again More

Full Service and Detail Appreciate the great service and use of a rental car for the day. Work was complete when informed and able to retrieve the vehicle quickly. Appreciate the great service and use of a rental car for the day. Work was complete when informed and able to retrieve the vehicle quickly. More

"BAD" NEVER GOT TO SERRA HYUNDAI CENTREPOINT VERY VERY BAD SERVICE IN THE SERVICE DEPARTMENT, LIE TO YOU, HAVE YOUR CAR SEATING BACK LIKE THEY WORKING ON IT NEVER GOT TO SERRA HYUNDAI CENTREPOINT VERY VERY BAD SERVICE IN THE SERVICE DEPARTMENT, LIE TO YOU, HAVE YOUR CAR SEATING BACK LIKE THEY WORKING ON IT, TY THE SO CALL SERVICE MANGER DON'T NEED TO WORK THERE, CAN'T RUN THE SHOP WITH RESPECT, JUST STAND UP THERE ON HIS CELL PHONE, PLEASE IF GET RED FLAG DON'T GO BACK. More