Serra Lexus Lansing

This is a great service department, and it is the main reason that I continue to buy Lexus.Always courteous and friendly, and the drop-off and pick-up of a loaner car adds tremendously to the value. My ca reason that I continue to buy Lexus.Always courteous and friendly, and the drop-off and pick-up of a loaner car adds tremendously to the value. My car is always ready when promised at the price projected. More

Good service and prompt and friendly attention...Brad does an excellent job always and answers all my concerns!! I very much recommend him and the dealership! Good and professional!a does an excellent job always and answers all my concerns!! I very much recommend him and the dealership! Good and professional!a More

I bought a used BMW from Lexus of Lansing and both Clay Moore and Kyle Criscuolo went out of their way to make the deal happen. I know that BMW's can have costly maintenance issues so they had their Lexus Moore and Kyle Criscuolo went out of their way to make the deal happen. I know that BMW's can have costly maintenance issues so they had their Lexus mechanic go over everyting with me so I felt comfortable and even ordered me a 2nd key for the vehicle. I have been a loyal customer since 1989 and I would reccomend Clay and Kyle to anyone who is looking for a new or used vehicle. More