Serra Toyota Lincolnwood

Anthony helped me get into a brand new Highlander Hybrid! Very happy especially with the way these gas prices are trending. Thank you Anthony! Very happy especially with the way these gas prices are trending. Thank you Anthony! More

Had a great experience dealing with Albert. He made my visit very enjoyable and I will be sure to recommend him to my friends and family. He made my visit very enjoyable and I will be sure to recommend him to my friends and family. More

Called about availability and price on a couple cars I might be interested in - Rav4 Hybrid and Rav4 Prime. They said both were on the lot and come by to test drive both. They're not particularly a close might be interested in - Rav4 Hybrid and Rav4 Prime. They said both were on the lot and come by to test drive both. They're not particularly a close drive but I went down ready to buy one. Arrived same day and all of sudden all the info they provided over the phone was a lie. The Prime was on the lot but get this, they DO NOT allow test drives on the Prime "under no circumstances for anyone" (their exact words). Next lie, the specific hybrid I called about was due in a week or two. Then, I tried to pry on what kind of markups on the vehicles. They marked the Rav4 Prime $20K because it's so rare!!! [I can't believe corporate Toyota would allow this.] The Rav4 hybrid I was interested in was marked up $7000 but they also required me to get crap that I didn't want or need (extended warranty, paint protection) on top of it. Walked out of their without hesitation and will never return. What cheats. More

Great dealership really helped me and informed me a lot. Larry Williams is hands down the best salesman. Took time to explain everything I needed to know. Highly Recommend him Larry Williams is hands down the best salesman. Took time to explain everything I needed to know. Highly Recommend him More

We had a great experience while buying our new car. Our sales rep, Zahid Mirza, was very approachable and made the process seamless. Amy, who helped us with the finance steps, was great as well. Overal Our sales rep, Zahid Mirza, was very approachable and made the process seamless. Amy, who helped us with the finance steps, was great as well. Overall, it was the best car buying experience we’ve had. We would definitely recommend this dealership. More

Chris the Sales Representative and Matt @ the Finance Department were top notch. Five Stars 🌟 🤩 Love you guys and thank for everything especially making the experience a life changing for myself and wi Department were top notch. Five Stars 🌟 🤩 Love you guys and thank for everything especially making the experience a life changing for myself and wife. Bless your hearts, Love Sammy ❤️ More

Wasn't provided photos of used car after I spoke to someone on the phone, lot was full and no where to park, had a porter throw a cone in frt of my parking space so I couldn't get out, got into an scre someone on the phone, lot was full and no where to park, had a porter throw a cone in frt of my parking space so I couldn't get out, got into an screaming match with him, asked for a manager which was of no help and just told me to "get off the lot" Neither people identified themselves with a name nor did the salesman with whom we spoke to. Worse experience I've had at this dealership. No control of the employees, employees had no name tags, a nightmare of a dealership. They lost a sale on a Toyota today because of their irresponsible business practices, utter rudeness of the employees and way in which they do business. It was appalling to be treated like that. Good riddance, never coming back ever. More

We had a great sales representative (which I think is unusual in the car buying experience). He was helpful and responsive without being overbearing. If I were buying again I would ask for Pat Benke unusual in the car buying experience). He was helpful and responsive without being overbearing. If I were buying again I would ask for Pat Benke More

Could not have asked for a better experience. Jared was polite, respectful, and generous with his time. Never once did I feel pressured into buying anything which I really appreciated. I am definitely goin polite, respectful, and generous with his time. Never once did I feel pressured into buying anything which I really appreciated. I am definitely going to recommend him to my friends when they are in the market. Thanks again, Jared. More

Leslie did a great even came back to dealership for us and was very nice and helpful would recommend her and was very nice and helpful would recommend her More