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Serra Toyota - Service Center

Birmingham, AL

4.8
808 Reviews
Call Service Center (205) 623-2298

809 Reviews of Serra Toyota - Service Center

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November 15, 2023

Dustin does a great job. The only issue was the wait time was very long. More

by sab2802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Matt Patterson
Report | Print
November 14, 2023

Always friendly and knowledgeable. They have the best staff of any Toyota dealership I have ever been to. More

by Elton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Chris McDaniel, Matt Patterson
Report | Print
Nov 14, 2023 -

Serra Toyota responded

We appreciate your high praise about our knowledgeable staff at Serra Toyota Birmingham. Thank you for ranking us as the best.

November 10, 2023

Everyone that we dealt with at Serra Toyota was kind and courteous. And very professional! More

by shirleyannfulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Nov 10, 2023 -

Serra Toyota responded

We appreciate your kind words about our team at Serra Toyota Birmingham. We strive to maintain a professional and courteous atmosphere. Thank you for your high rating!

November 08, 2023

Well I have had a great opportunity to work many hours. And I needed a reliable vehicle. It happened to be a Camry.It was a salvaged car, but it never stopped working. When it needed service it was always More

by ericprice.wash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Nov 08, 2023 -

Serra Toyota responded

It's much appreciated to hear about your reliable experience with our Camry and the always available service at Serra Toyota Birmingham. Your trust in us is highly valued. Safe travels!

November 06, 2023

Always Excellent service and did not have a long wait time! I like how they send a video of car being inspected More

by jeneedawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
November 06, 2023

Great service and customer care. We’ve always worked with Eric when we’ve gone in for car service and he is fantastic; highly recommend working with him. More

by carosatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
November 02, 2023

The service department is exceptional! Friendly, fast, and thorough. We purchased our Toyota in 2014 from Serra and have used their service department ever since. Zero complaints! More

by mckenna_m
Recommend Dealer
Yes
Employees Worked With
John in the service department was very helpful., Shawn Jenkins
Report | Print
Nov 03, 2023 -

Serra Toyota responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Serra Toyota Birmingham. We appreciate your noting how you consistently receive fast, friendly, and thorough service for your Toyota vehicle. We value your business and welcome you back anytime.

October 30, 2023

I requested an oil change. I received a full inspection. Everything was under warranty. No charge. Love it!! More

by phyllisgardiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Report | Print
October 29, 2023

The service department is fabulous! William is so kind and considerate!! He explained what needed to be done and gave me an accurate quote for the cost. More

by Allisonreed811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Report | Print
October 29, 2023

Great service. Always friendly. In and out quickly. Wouldn’t go anywhere else. Eric is the bomb! More

by jyoung2065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hale
Report | Print
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