Serra Trussville Kia - Service Center

Would Recommend Extremely helpful and tentative, I called ahead and even then they were more than happy to walk me through the process and make sure I was constantly Extremely helpful and tentative, I called ahead and even then they were more than happy to walk me through the process and make sure I was constantly in the loop with what was going on with my vehicle . More

Awesome staff that treats you with respect and consideration. I always enjoy being my car to their service dept. Frankie looks out for my vehicle safety. consideration. I always enjoy being my car to their service dept. Frankie looks out for my vehicle safety. More

Excellent! Reliable, fairly priced, speedy, leave your car and they take you to work and come get you when its ready! Mr Woods gave me a ride to work and then Reliable, fairly priced, speedy, leave your car and they take you to work and come get you when its ready! Mr Woods gave me a ride to work and then picked me up! He called me when the thorough inspection turned uo other needed items and let me decide whether I wanted them now or not. No pressure. Much better than the other Kia dealer! In fact, several other people from North Shelby County use Serra Kia for service. More

I enjoy coming here to Serra Kia Trussville for my vehicle to be serviced. Always nice people and great customer service. Thank y’all so much. vehicle to be serviced. Always nice people and great customer service. Thank y’all so much. More

I was headed to an outside source for an oil change good thing I called Kia Trussville. They had a more reasonable price and they found a recall on my car that I did not know about. Awesome customer service thing I called Kia Trussville. They had a more reasonable price and they found a recall on my car that I did not know about. Awesome customer service, Frankie broke down everything to me even the things I did not understand.I will be back if there’s anything else going on with my car. I was very satisfied with the service. Thank you Kia Trussville!! More

Bill was very helpful and friendly and showed interest in the customer’s needs and even offered to take me home. The place was nice and clean too the customer’s needs and even offered to take me home. The place was nice and clean too More

Frankie always makes sure that everything is explained. And advises what is needed for future services. Always smiling! Will bring car here for all my services. And advises what is needed for future services. Always smiling! Will bring car here for all my services. More

Great service. I’m not sure why it needs to be 25 words. That seems like it’s a poor idea, Frankie was great. Tho That seems like it’s a poor idea, Frankie was great. Tho More

Professional, on time, kept me informed. Knowledgeable, sincere,offered more information than I asked, waiting room clean, car was cleaner than when I came in, windshield was very clean, sincere,offered more information than I asked, waiting room clean, car was cleaner than when I came in, windshield was very clean, More

Service rep is awesome as always!! Professional and clean atmosphere and quick honest service. Used car sales could be a little better though but service dept is A-1 atmosphere and quick honest service. Used car sales could be a little better though but service dept is A-1 More