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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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February 03, 2020

Frankie was very personable and got my oil change done very quickly. He was also very friendly. He is a pleasure each time I visit Serra Kia. More

by marisalovesyou16
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

Frankie was very helpful and polite and my service at kia was very good. I appreciate the time length of my service and response in all More

by ashleygulley45
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

This dealership has great customer service. I brought my Telluride in fit an oil change and was assisted immediately. They discussed everything that was done to my cat and recommended what I may need for m More

by coreylh85
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
February 03, 2020

The experience I had on Saturday was great. This was not my first visit. Each time that I visit on the weekend is great service More

by jpettigrew1956
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 31, 2020

I received courteous, efficient and completely satisfactory service. Everything was smooth, complete and totally professional while being personal and comfortable. I would recommend this service More

by ginnywannagat
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 30, 2020

Oil change- Trussville Kia Making an appointment for the service garage is very easy. The service is great and well worth the money. The time it takes to get in and out to get y More

by bowser.doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 28, 2020

Great customer service I am pleased with the efficient service and very polite staff. If I am early they take me right in. I can count on the service dept to keep my car in More

by gcarolsme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 28, 2020

Great service. Completed the work and I was able to keep my next appointment time. Employees were friendly and helpful. Drinks and snacks were available. More

by auav8
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 24, 2020

Frankie is the best!!! He is the reason I have my car serviced there. He is always friendly and positive.He is a major asset to you dealership. I hope he is appreciated by his peers as much as he his by More

by Shelby Malone
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 22, 2020

I bought my first car from Serra in 1996 when I came from Texas.I have purchased three other cars since then from Serra . Their salespersons are always helpful and courteous,as well as the servi More

by btown1274
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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