Serra Trussville Kia - Service Center

Love working with Frankie in Service! I am always happy to work with Frankie Vance in the service department. He is very helpful and knowledgeable. He has a great attitude and is easy to I am always happy to work with Frankie Vance in the service department. He is very helpful and knowledgeable. He has a great attitude and is easy to work with. He listens to my questions and concerns and doesn't seem to mind taking the time to explain. :) More

Frankie was great like he always is. Very helpful. Very friendly. A great employee! The service is always the same with him everytime I come. He makes the already stressful experience much easier. friendly. A great employee! The service is always the same with him everytime I come. He makes the already stressful experience much easier. More

Great customer service and waiting area for customers with snacks. They answered all questions and didn't push any services that were not necessary. Will return. with snacks. They answered all questions and didn't push any services that were not necessary. Will return. More

Frankie is knowledgeable, professional, extremely helpful and I would rate him as top notch all the way around! I am always happy with the service I receive at Serra Kia of Trussville which is why my Kia Sou and I would rate him as top notch all the way around! I am always happy with the service I receive at Serra Kia of Trussville which is why my Kia Soul will not be serviced anywhere else! More

I was received in a friendly manner upon arrival, right on time. Procedures were made very clear, and communication was good. I was led to the waiting area which was very comfortable. Work was completed on time. Procedures were made very clear, and communication was good. I was led to the waiting area which was very comfortable. Work was completed within the time I was told. Itemized invoice was was easy to understand, with no surprises. Will definitely be returning when service is needed again. Thanks! More

I have had the most loving and enjoyable experience at Kia in Trussville. The staff here are amazing! They love on you the feed you and they make sure you are comfortable. All of them do from the maintena Kia in Trussville. The staff here are amazing! They love on you the feed you and they make sure you are comfortable. All of them do from the maintenance team to the sales team they all are amazing! More

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Courteous and professional The people at the Serra Trussville Kia service department were courteous and cheerful. The service was performed promptly. We very much appreciated The people at the Serra Trussville Kia service department were courteous and cheerful. The service was performed promptly. We very much appreciated the department’s friendly professionalism. More

Good service will bring my car again and again,my wife will bring here car too,she love the service every time she needs something done will bring here car too,she love the service every time she needs something done More

I am very pleased with the service I got from Kia. They did a great job. I would take my car here for all my services. Highly recommend kia trussville to anyone. did a great job. I would take my car here for all my services. Highly recommend kia trussville to anyone. More