Serra Trussville Kia - Service Center

Recall I will be back for more service.an to up grade to a SUV I love this kia soul an it have served me well I will try to always buy a kia I will be back for more service.an to up grade to a SUV I love this kia soul an it have served me well I will try to always buy a kia More

First oil change I was taken care of in a timely manner. The service technician welcomed me and showed me to the very nice waiting room. He offered water, snacks , and I was taken care of in a timely manner. The service technician welcomed me and showed me to the very nice waiting room. He offered water, snacks , and WiFi. After the service he escorted me to my car and made sure I was comfortable with the service. More

Great Service I had A great visit with the service department. They were very efficient, courteous, and did great work on my car. The service guy was great, he kep I had A great visit with the service department. They were very efficient, courteous, and did great work on my car. The service guy was great, he kept me informed of what was going on . I will return again when it’s time for my oil change. Thanks for having a great service department everyone was great. Kathy Cooper More

Great experience every time I go there! Always a great experience! Frankie is so professional and pleasant to deal with.He always goes the extra mile in providing the best service.I will con Always a great experience! Frankie is so professional and pleasant to deal with.He always goes the extra mile in providing the best service.I will continue to use Serra Trusville Kia for all my Kia needs. More

Excellent Care One of the few dealerships I actually look forward to taking my car to. They treat you like a true VIP. Very convenient location as well. One of the few dealerships I actually look forward to taking my car to. They treat you like a true VIP. Very convenient location as well. More

Not time at all! My visit here was awesome. The gentleman who worked with me and took my information was very informative about what maintenance needed to be done on t My visit here was awesome. The gentleman who worked with me and took my information was very informative about what maintenance needed to be done on the car, but not in a pressuring way. I left my car there, as when I went to a different dealership I was there for over 4 hours. At Serra, I didn't have an appointment, but it only took half as long, if not shorter, to have everything done. I was very pleased. More

Exquisite Amazing! They took care of me in a decent and timely manner. The customer service was great and the staff was very professional and caring. Amazing! They took care of me in a decent and timely manner. The customer service was great and the staff was very professional and caring. More

I don’t want to be called, texted, be on a mailing list just Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact wit Because I used your service center. It’s absolutely, xxxxing ridiculous that I have to put up with this for a recall. There is no need for contact with me. I have told you before do not contact More

Friendly and quick Friendly staff comfortable waiting area reasonably quick oil change and tire rotation.i would highly recommend this service center for any one and any Friendly staff comfortable waiting area reasonably quick oil change and tire rotation.i would highly recommend this service center for any one and any car or truck. More

Fast and pleasant service visit I had to take our car in to have a spare key programmed and to have some other minor issues looked at. I was expecting to be there all day, since that I had to take our car in to have a spare key programmed and to have some other minor issues looked at. I was expecting to be there all day, since that's what it's normally like at other dealerships. After only a couple hours, I was done and headed out the door. Very pleasant experience! More