Serra Trussville Kia - Service Center

Bill is great to work with, always courteous and professional! I am very happy with the work done on both of my vehicles! I will be a repeat customer! professional! I am very happy with the work done on both of my vehicles! I will be a repeat customer! More

Love to go there to get my car needs. They are always nice and courteous. They get you out of there on a timely fashion. It's always nice and clean. nice and courteous. They get you out of there on a timely fashion. It's always nice and clean. More

All of the staff and salespeople are friendly. Always courteous and attentive to my needs and concerns. Service department keeps me updated as repairs are being done. courteous and attentive to my needs and concerns. Service department keeps me updated as repairs are being done. More

Frankie has excellent customer service skills and he’s very knowledgeable and good at helping you to understand what the issues are with your vehicle. very knowledgeable and good at helping you to understand what the issues are with your vehicle. More

The service department are always courteous polite and make every effort to make sure you are comfortable. I have never had a negative encounter at this location. Will only go to this location. make every effort to make sure you are comfortable. I have never had a negative encounter at this location. Will only go to this location. More

Excellent customer service, quick and timely.The 3 times Excellent customer service, quick and timely. The 3 times I've been there ,I always felt comfortable. So I'm making this my place to get my service Excellent customer service, quick and timely. The 3 times I've been there ,I always felt comfortable. So I'm making this my place to get my service More

I visited Trussville Serra Kia for the first time. The facility was clean and Bob Wood was very polite and knowledgeable. My scheduled appointment for an oil change and tire rotation was completed in 45 facility was clean and Bob Wood was very polite and knowledgeable. My scheduled appointment for an oil change and tire rotation was completed in 45 mins. I was very pleased with the service and will return. More

Sales manager was polite, knowledgeable and the service was quick. Service was completed before the time I was given and they cleaned the inside of my front window. was quick. Service was completed before the time I was given and they cleaned the inside of my front window. More

Frankie was and is always very pleasant and does all he can to assist and make the experience go very easy and as comfortable as possible. can to assist and make the experience go very easy and as comfortable as possible. More

Darren in the service Department was amazing and took time to make sure that my issue was handled expeditiously. I was very happy with the cost, service and polite demeanor of this service center. I woul time to make sure that my issue was handled expeditiously. I was very happy with the cost, service and polite demeanor of this service center. I would highly recommend More