Serra Trussville Kia - Service Center

Service area was super clean, friendly staff & great service! Frankie Vance was so helpful & attentive. Great experience! And first oil change was free. Loving my Kia K5! service! Frankie Vance was so helpful & attentive. Great experience! And first oil change was free. Loving my Kia K5! More

The service was excellent. This was my first oil change, I got there early and they took me in right away, Frankie was very efficient. I got there early and they took me in right away, Frankie was very efficient. More

The quality service is great! I have always been greeted with friendliness. I always get a coupon either in the mail or email and am able to use . This is great! with friendliness. I always get a coupon either in the mail or email and am able to use . This is great! More

I would refer this dealership to someone depending upon the persons needs. I have had a good and not so good experience with the company. the persons needs. I have had a good and not so good experience with the company. More

I had the worse experience with kia. Your customer service is the worse people that I have every seen. I will not never want to do business with kia. service is the worse people that I have every seen. I will not never want to do business with kia. More

came in for my 100k service, as always Frankie had the car ready when promised. gave me all the information I needed, kept me up to speed on where my car was in the process. As always ready when promised car ready when promised. gave me all the information I needed, kept me up to speed on where my car was in the process. As always ready when promised and done right the first time. Dealership was clean More

I am very satisfied with the service rendered at Serra Kia Trussville, Alabama. The service department service managers are really nice. They finished my vehicle as promised. Very satisfied with the servi Kia Trussville, Alabama. The service department service managers are really nice. They finished my vehicle as promised. Very satisfied with the service department. More

I was provided excellent service. Franken was bery friendly and helpful. Completed service quickly. Was able to work in my computer in the waiting area which was nice. friendly and helpful. Completed service quickly. Was able to work in my computer in the waiting area which was nice. More

Service at this location is always excellent. From the moment I pull in, during the initial assessment and when I am told my vehicle is ready. moment I pull in, during the initial assessment and when I am told my vehicle is ready. More

Service and personnel were awesome. Will be returning as a regular customer Attentive and courteous personnel. Very helpful with suggestions on how to take care of car in the future. Set me for coupon as a regular customer Attentive and courteous personnel. Very helpful with suggestions on how to take care of car in the future. Set me for coupons in the future as well More