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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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January 19, 2021

I have received excellent service at Serra Trussville Kia every time I have brought my Sorento in for service. They keep me informed and complete the service in a timely manner. I highly recommend Serra Trus More

by hoppinmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
January 18, 2021

I have a great experience every time. Frankie Vance is the best. He's extremely knowledgeable and he recommends what's needed, not just to sell. He's honest and has integrity every time. He goes above and More

by Natasha90.reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 14, 2021

Dealership was great very helpful they got me in and fast my front window was clean when they brought it to me the service guy made sure I was happy!!! Thanks for the great service More

by Tolbertpearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 12, 2021

Alway professional and fast. Always enjoy the coffee. I just don’t have any thing else to say except that I thank you for service if my car More

by grandeb01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
January 11, 2021

I enjoy taking my Kia to be serviced because of how polite the people are there. I had to call and talk to Frankie several times to change my appointment because of different reasons and he was always More

by pattymattis2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 11, 2021

Outstanding service department. I highly recommend Frankie Vance in the service department. He goes above and beyond just good service. Excellent service as always!You won't be disappointed. More

by staggserlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 10, 2021

They did a great job fixing my vehicle. Very friendly and knowledgeable service department employees. They were persistent in finding the issue with my vehicle. More

by Rylwulff66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
January 09, 2021

Great service experience. They were prompt in greeting me and completing the task. I'm a 1st time Kia owner and will use services again. More

by 323amm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 08, 2021

When I arrived they got me in fast. Did a great job on vehicle. Called me when done. Everyone I met was very friendly. Also gave me discount with coupon with no problems. More

by lisamarczewska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
January 06, 2021

Speedy service, excellent prices, very friendly/personal, yet still professional. Highly recommend! Environment was comfortable and clean. Everything has smooth-sailing since I got serviced! More

by kingshannon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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