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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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January 04, 2021

very nice and attentive. walked me through y’all that they were doing to my car. thoroughly enjoyed my time and service and serra kia trussville. More

by sophiardavis9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
January 03, 2021

Frankie always takes super good care of my car and I. He’s very friendly and attentive and I know I can trust him with my car. I’ll always come back to this location to get my car serviced!! More

by Jessemorris.99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 01, 2021

Excellent and quick customer service. They treated us great while we waited. This is the only place that has serviced our van. We will continue to use them. More

by theboltons2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
January 01, 2021

Frank treated us right. He made us feel as if we were the only customers. He got us in fast, and got us out quick. More

by whitewingedbutterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 31, 2020

I have had nothing but 5 star experiences with Trussville Kia! Frankie always goes above and beyond to make sure everything is done correctly and efficiently, and keeps me informed. I will make every effort More

by Me-n-three
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 29, 2020

Great place. I had an issue with my trunk and they had the part onsite and fixed it in no time at all. I would recommend to anyone. More

by bertdanner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 20, 2020

I love working with this crew!! All of them are professional, friendly, personable, and understanding. As a woman, I never leave feeling taken advantage of. More

by cassie.king510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 18, 2020

Right on time, courteous, very clean shop and waiting area. Overall it was a pleasant experience doing business with Kia of Trussville. Ten star rating !! More

by Harvisteen Chastain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 07, 2020

I THINK U GUYS ARE WORTH 5 STARS I LOVE THE SERVICE COURTESY PROFESSIONALISM FRIENDLINESS THE UP DATES YOUR DEDICATION FOR INFORMING CUSTOMER'S AND THANKS FOR YPUR LOYALTY More

by bhatcher1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
December 01, 2020

They are always ready to set up your appointment. Very They are always ready to set up your appointment. Very friendly service crew. Always explain what service was performed. They do good work, dependabl More

by Robin Isbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
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