Serra Trussville Kia - Service Center

Frankie was very kind and helpful. He made sure I was informed and ready to go. He made you feel you knew him personally. Great job! informed and ready to go. He made you feel you knew him personally. Great job! More

Bill Wood is superb! He always takes good care of our car needs, and we are pleased with our care and attention. Great service department! needs, and we are pleased with our care and attention. Great service department! More

I really love working with their service department. Frank and Bill(?) Are always friendly and supportive. Everyone in the service department are professional and helpful. Frank and Bill(?) Are always friendly and supportive. Everyone in the service department are professional and helpful. More

Frankie Vance was very professional with a Great attitude. He called me to let me no that he had received my car when he arrived to work. Called me back to let me no that my vehicle was ready for pi attitude. He called me to let me no that he had received my car when he arrived to work. Called me back to let me no that my vehicle was ready for pick-up. When I arrived to pickup my vehicle was parked up front so I could get it and go. And to call back if I had any questions. More

Great service. Friendly and took time to check on my experience with my new car. Also explained the time I would be there and what to expect experience with my new car. Also explained the time I would be there and what to expect More

More friendly then where I was going, easier access to waiting area, much more comfortable chairs to sit in while waiting. All employees, not just the one I was dealing with was very friendly.the only th waiting area, much more comfortable chairs to sit in while waiting. All employees, not just the one I was dealing with was very friendly.the only thing I liked better about the other dealer is they washed the outside of my car when I went in for service. More

Professional, courteous and does a good job caring for my Sorento. I purchased my 2019 Sorento because of the excellent service they performed on my pervious Sorento 2013. I was impressed with their work. Sorento. I purchased my 2019 Sorento because of the excellent service they performed on my pervious Sorento 2013. I was impressed with their work. I hadn't purchased it at yhis dealership. Since 2 members of my family have bought vehicles from serra Kia trussville. Because of the service dealership More

Every time I visit Kia in Trussville I get nothing but great customer service. Lance is very helpful with keeping you up to date on the service of your vehicle while you wait. great customer service. Lance is very helpful with keeping you up to date on the service of your vehicle while you wait. More

I Love the professional and they make you feel right at home with the free coffee and snacks provided while you wait, even when their not busy they will drop you off for shopping home with the free coffee and snacks provided while you wait, even when their not busy they will drop you off for shopping More