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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,451 Reviews

1,451 Reviews of Serra Trussville Kia - Service Center

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June 25, 2020

Quick and fast service friendly customers service clean comfortable relaxing while waiting on your vehicle would recommend friends and family this Kia is the best More

by belinda07301961
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 20, 2020

I always have a great experience with the service department. Frankie is the best by keeping me updated & informed of what is going on with my car. More

by jtheblonde1
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 19, 2020

The best customer service I’ve experienced. Friendly, upfront, timely. I couldn’t ask for better. Nice accommodations in waiting area, or vehicle usage if you need to leave your car and run errands! More

by Me-n-three
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 17, 2020

It was a very professional environment. Everyone was attentive and making sure my experience was the best one. Thanks Serra Kia for the great service. More

by jcposey90
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance, Chris Margetts, David Price
June 16, 2020

Darin did a good job of fixing my car again. All the work he has done and been great. I appreciate the job he does. More

by Dave b
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2020

Awesome team at Trussville Kia! I keep going back there for all of my service needs and Mr. Bill always takes great care of my vehicle. I recommend them to all my friends and family. With their knowledge a More

by JFLANNERY2102
Recommend Dealer
Yes
Employees Worked With
Mr. Bill
June 15, 2020

They figured out where my AC was leaking and fixed everything quickly. I would definitely recommend using Serra Kia of Trussville for service and replacing parts. More

by s.tucker.art
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Vance
June 13, 2020

very thorough Bumper to bumper check to make sure the car was safe for my teen to drive. Found and corrected everything! I left feeling comfortable with my daught More

by Rbrewer3172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wood
June 11, 2020

Efficient Service Frankie helped with my service requirement. He was personable, friendly and professional. The service didn't take too long and I am impressed with the More

by cpdeepak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
June 10, 2020

World-class service Frankie and the whole team did a fantastic job - they did everything they said they would do and there were no hassles, vehicle was ready before promi More

by dmeadows2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Vance
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