Serra Trussville Kia - Service Center

My 2nd time using this location and nothing has changed! Still polite and excellent service. I don't plan on going anywhere else and will be takiing my moms' KIA to this very location very soon!! Recognitio Still polite and excellent service. I don't plan on going anywhere else and will be takiing my moms' KIA to this very location very soon!! Recognition to Frank!! More

Kia Trussville always takes care of me. I will always bring my car to this place. Customer Service is always Excellent and welcoming I will recommend this place to my family and friends bring my car to this place. Customer Service is always Excellent and welcoming I will recommend this place to my family and friends More

They have the best service department ever I love to bring my Kia to them all the time they are a five star to me bring my Kia to them all the time they are a five star to me More

Very helpful and courteous. I didn't have to wait long and they did a good job. Mr William Wood gave me the red carpet treatment and they did a good job. Mr William Wood gave me the red carpet treatment More

Darin was great as always. He fixed my car and everything is good. I appreciate what he does and the work he performs. He has been fair on pricing everything is good. I appreciate what he does and the work he performs. He has been fair on pricing More

Great service,show me service department,kept me updated,gave me recommendations on services,offered me services walked to my car,explained everything that was done updated,gave me recommendations on services,offered me services walked to my car,explained everything that was done More

I was worried about my truck not running like it was. Serra put my mind at ease. I am very satisfied with what they told me. Thanks Serra Kia. Serra put my mind at ease. I am very satisfied with what they told me. Thanks Serra Kia. More

Friendly atmosphere. Very prompt and courteous Don’t remember reps last name but was very helpful also offered discount coupons. Would recommend to others for sales as well as service remember reps last name but was very helpful also offered discount coupons. Would recommend to others for sales as well as service More

It was my first time at Serra Kia Trussville having my wife's vehicle serviced. They provided excellent service. The price for brake service was very competitive. Will definitely take it back. wife's vehicle serviced. They provided excellent service. The price for brake service was very competitive. Will definitely take it back. More

If they had checked my history before trying to sell me something I didn’t need I would have been totally happy with the service. They tried to have me pay to have my tires balanced and I had paid to have something I didn’t need I would have been totally happy with the service. They tried to have me pay to have my tires balanced and I had paid to have my tires balanced the last time I had my oil changed . Other than everyone was very nice and I didn’t have to wait very long More