Sewell BMW MINI of Plano - Service Center

The service area was very busy, but I noticed during my visit that my service advisor remained calm and attentive as I explained my concerns. Thank you Cody Garcia for making my visit pleasant. visit that my service advisor remained calm and attentive as I explained my concerns. Thank you Cody Garcia for making my visit pleasant. More

Great post sale support and car delivery from Alex Miles this week. Thanks for your help and for going the extra mile. Keep up the great work guys. this week. Thanks for your help and for going the extra mile. Keep up the great work guys. More

As usual great service by Jeremy. He has been my go to since day one and he is the reason I come back. I will be updated even if no update is available just to make sure I'm in the loop on what is going o since day one and he is the reason I come back. I will be updated even if no update is available just to make sure I'm in the loop on what is going on with my vehicle. Thank you More

Jeremy Garber was a huge help today. I highly recommend you work with him if you drop your car for service at Classic. Always informative and knows a ton! you work with him if you drop your car for service at Classic. Always informative and knows a ton! More

I'm constantly asked to post reviews about "my experience" with different companies I interact with. That being the case, I only post if I truly believe I was treated in a manner that is above an experience" with different companies I interact with. That being the case, I only post if I truly believe I was treated in a manner that is above and beyond. If I feel the treatment was average or lower, I'll just be nice and don't write anything. With Classic BMW, and especially my advisor, Cody Garcia, I have no reservation about posting on how great their customer service facility is and how well Cody treats my wife and I every time we bring in our BMW X5 in for service. They have always provided us with a very nice loaner and are quick to take care of any maintenance issues. This time around, Cody went way above and beyond and I cannot thank Cody enough. With my extended warranty coming to a close, Cody advised me to leave my X5 for a comprehensive inspection to look for any issues that could be fixed under warranty. Well, they found numerous mechanical issues that, in my opinion, saved me thousands of dollars in future repairs. Thank you Cody! The dealership itself is fantastic. Clean and buzzing with activity, it's an experience I love to interact with. I always feel special walking around the dealership and everyone I interact with are so friendly and professional. We did not buy our X5 from Classic BMW, but I can assure you that our next BMW will come from this dealership. More

1st time I was not happy with Glen Toyota!! Nothing they did was right!! I paid for a key to be programmed to my car. did was right!! I paid for a key to be programmed to my car. More

Very pleasant experience a few weeks ago at Classic BMW in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. in Plano, TX. My service advisor Jeff Daggon was great. Look forward to the next visit. More

As always, Jeremy Garber takes care of me when I need service done on any of my BMWs. Thanks for always being honest and transparent with me. service done on any of my BMWs. Thanks for always being honest and transparent with me. More

If you’re looking for a great service advisor, look no further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask further, Carlos is your guy. He is by far the most helpful, informative and friendly advisor I’ve ever had. When you call to make an appointment, ask for Carlos! More

What a great Service Department. From the valets that greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. greet you to the Service Advisors. Everyone is courteous and always willing to help. Classic BMW is highly recommended. More